BREMAC Heating, Cooling, & Gas
Puller, Hartfield, VA

BREMAC Heating, Cooling, & Gas Reviews

2.8 stars based on 5 reviews

Featured Comments:

• B

  Brenda Moore

  5.0

  My technician was Rick and the service was excellent. He was very helpful to meet my schedule and was very efficient and fixed the problem with my gas logs quickly. Also took great care with keeping everything clean and was so cordial. They called me the day before to confirm appointment and I appreciate such good service!!

• L

  Leonard Edloe

  2.0

  My Heat Pump was not working. The technician looked at the unit and said the problem was electrical. Bremac gave me the number of an electrician who never returned my call. I found an electrician who told me the problem was the compressor not electrical. Being a former business owner, I called to express my dissatisfaction. The technician did return my call and gave me an answer that anyone who has dealt with this problem would know better. Not only have I owned several homes, I owned a medical office building. The Home Improvement Guy on WRVA talks about how great they are. Maybe Mechanicsville but not Hartfield. They ran me down for payment before the bill came in the mail then I had to pay the electrician. Now I have to replace a system. Be warned.

• J

  Jonathan

  1.0

  Took forever to have someone come out to give me an estimate on replacing a set of existing gas logs. Technician that came out was nice but I never received an estimate despite several calls to the office. I always thought businesses were open to make money, I told them I had cash in my budget to do the work and was interested in doing the work as soon as possible. After 4 calls into the office, I gave up. No estimate, no nothing...I figured if that's the way they do business I'd rather not have them do the work. The secretary was nice as well but actual customer service was nonexistent. I guess when you are limited in your choices as far as contractors is concerned you can write off potential customers thinking that they'll be back eventually cause "who else they gonna call?". Well this is one customer that won't be back no matter what.

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