Bottini Fuel
Webster, Kerhonkson, NY

Bottini Fuel Reviews

4.4 stars based on 83 reviews

Featured Comments:

• m

  marta kandl

  5.0

  I don't have time to write a long review, but the whole experience was great, right from Todd, their sales rep, through to final completion. Polite, detail oriented, clean, efficient in their installation, very attentive and prompt when questions arose. Fair price.Would definitely hire again!

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  Response from the owner

  Thank you for sharing! We are thrilled you are pleased!

• T

  Taras Wolansky

  1.0

  Bottini is good at sending a technician within hours when the heat goes out; but not good at sending technicians who know what they’re doing. I got charged over $300 for useless repairs before the third technician I saw correctly diagnosed the problem as oil gelling up in an exposed pipe when temperatures hit the teens at night. And it took a fourth technician to explain the anti-gel I started adding wasn’t working because it evaporates quickly.

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  Response from the owner

  Thank you for taking the time to provide us with your feedback. With extremely cold temperatures, exposed lines are problematic. I have forwarded your feedback to our service management team. Thank you for your business.

• M

  Mary Kay Feely

  4.0

  When the technician arrived he discovered that the furnace had backed up/gotten clogged and before he could figure out what exactly the issue was he had to clean a god awful mess. After cleaning the mess up he then figured out the "repair" done back back in Nov actually had caused the problem due to the wrong size nozzle being inserted. After the better part of 2 hours he had done a very reasonable job of clean-up and made the proper repair. I was impressed with his workmanship and diligence. I'm sorry I don't know the technician's name, but that should be in the records.

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