Botetourt Mechanical Inc
Beagle, Troutville, VA

Botetourt Mechanical Inc Reviews

1.8 stars based on 5 reviews

Featured Comments:

• F

  Fabrae Hash-Tucker

  1.0

  Edit: My service request was dispatched from AHS to Botetourt Mechanical. I was told that I should receive a call from you all on the next business day. I waited the full day to give you all a chance and I did not receive a call setting up an appointment. I called the following morning to follow up regarding my service request and received no answer. I then reached out to AHS and they attempted to call you all and received no answer. They also sent an email to you all on my behalf to solicit a response concerning my service request. I still received no call from you all. I’m not sure how you all do business, all I know is that I never received the opportunity to do business with you due to your lack of response. Unfortunately, my heat has been out for the past couple of days so it is imperative that I get someone over to diagnose the issue. I have requested that I receive a new contractor to resolve the issue.

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  Response from the owner

  We've never been to your home. This is not relevant since we've never been to your home nor have we serviced your HVAC equipment. Botetourt Mechanical has never done any business with you. We hope that whatever problem you're having has been resolved. I do believe that this should be removed based on the fact that you're not one of our cliente.

• M

  Mark of the Beast

  1.0

  Just had to edit my review to point out the only 5 star review they have is from the owner; of all the companies to fail due to covid this company should have been one. EDIT: Clarification must be needed based on the owners reply. I was a customer who got terrible service and thinks the company should go out of business. The 5 star comment is self explanatory. I do hope they have a better day than the service they provide

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  Response from the owner

  Let us say just how disturbing this post is...Hopefully those who sit in judgment of us Will take a good look in the mirror & ask yourself do you like who you see. How is productive to carry such a heavy attitude & then spread negativity onto everyone you engage. I imagine a spineless creature who sits alone in a closet in the dark scheming as to how they will steal Christmas or turn children into mice. Is this you? Who are you? You're not a customer of ours, not possible. I can't believe that you're permitted to engage anyone. If you don't have anything Nice to say then don't say anything at all. I'd like the ability to review your actions & attitude. You don't know us at all. Walk a mile in my moccasins. And you may want to run to church...quickly.

• C

  C. S.

  1.0

  what a joke. home warranty company set them up for me to fix ahu and after 2 weeks of no contact whatsoever, no returned calls, they stood me up 3 days in a row. as unprofessional as could be, I wouldn't let him repair a dog house

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  Response from the owner

  You were not stood up. We canceled you because you cussed me out with F-bombs. How foul & such a nasty disposition. We do not & will not service any homeowners who chose to cuss us out before we could even get there. We wouldn't be seen near their dog house much less repair it.

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