Bogatz Heating and Air
Husker, Gretna, NE

Bogatz Heating and Air Reviews

4.4 stars based on 18 reviews

Featured Comments:

• M

  Matt Geiger

  2.0

  I purchased my home 2 years ago and it was built brand new. Bogatz did all the work. They have been out here every spring and every winter fixing something on the unit for 2 years. We have rooms that won't get cold or warm. They've misconfigured the thermostat several times. After being very frustrated last time they sent out a senior tech and replaced the thermostat. It is not configured properly again. This is like the fourth time and they are the ones who sold me the unit. After the warranty was over, I have pretty much paid for every visit which is ridiculous since it's never really worked. Everyone has always been kind, which is great, but now have to pay someone else to come and do it right because I can't continue to call them every spring and winter to make it work for a few months. It feels like they have no idea what they're doing as they built the thing from top to bottom and it doesn't work.

• J

  Jolene Hotovy

  5.0

  I just had the heater and air conditioner replaced in my townhouse by Bogatz Heating and Air. In every step of the process, they were responsive, and did what they said they would do, on-time and with professionalism. I received 2 other bids and Bogatz was the lowest. So I felt I got high quality for a very fair price. The installation went without a hitch, even with some sporadic rain showers on installation day! Thank you to the entire crew!

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  Response from the owner

  Thank you for the opportunity to work with you, and for taking the time to leave us such a great review!

• G

  Gardner Rhea

  5.0

  The mark of a truly great service provider is not how well they do ordinary things. What really distinguishes the great service providers is how they handle problems. Paul and Chris at Bogatz are truly professionals in this area. Chris came out and performed a very thorough service and maintenance inspection for me on the first of May. On the 15th, my upstairs unit stopped cooling. I was convinced that it was related to the maintenance. I spoke to Paul on the phone and he agreed to send Chris back out, saying that if it was their issue that they would absolutely make it right. Chris arrived less than an hour later (on a Saturday I might add) to check the unit out. Turns out the compressor capacitor had gone bad, completely unrelated to the maintenance. Nevertheless, Chris made the repairs and made sure everything was working correctly before leaving. Never during the course of these events did they ever try to sidestep responsibility or shift blame. That is the mark of honest businessmen running an honest business. I would absolutely recommend them to anyone who needs superior service from a company that stands behind its work.

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