Boeschen's Heating & Cooling
US-31, Bay Minette, AL

Boeschen's Heating & Cooling Reviews

4.6 stars based on 37 reviews

Featured Comments:

• R

  Randall Torrey

  5.0

  From the time i called them til a sales person arrived was very timely. I interviewed two other companies and found that Boeschen's services , timelines, price and overall professionalism were far above the others. The equipment was installed the next day as they had what I needed in stock. The crew was very professional, and cleaned up when they had completed the install

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  Response from the owner

  Good day Randall, We're reaching out to let you know that your amazing review has kept us smiling all day long! We couldn't ask for a better compliment. It lets us know that our commitment to superior services is really working. We wanted to let you know that taking the time to tell us what we are doing right keeps us striving to do better. Please remember that our team is always here for you. Thanks again!

• c

  cloverdale1997

  5.0

  professional, responsive, great quality & well educated. I would recommend Boeschen’s heating and cooling 24 hours a day and 7 days a week! I can’t thank y’all enough for the exceptional service and for taking care of us!

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  Response from the owner

  We're touching base to express how grateful we are for your amazing review. Thank you! We're so happy to know that your experience with our company exceeded your expectations. We'd like you to know how important your opinion is - we value all feedback and always try to do even better. We're always here for you - please contact us anytime. Thanks again!

• C

  Cory Brown

  1.0

  Note: This is the first review I've ever written... My unit was installed on a new home just over a year and a half ago. 2 months ago, my capacitor went out and Boeschen's charged me $300 to install a new one. 2 months later, more issues. Because of the outrageous price for the previous capacitor, I had it diagnosed by a different company. It was determined that it had a bad compressor. When contacting Boeschen's in hopes that it was covered under warranty, they treated me with much disrespect and would not work with me because I had someone else take a look at it. Needless to say, I have gone with another Heating and Cooling business.

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  Response from the owner

  Hello Cory, thank you for sharing - it's troubling to hear about your most recent experience. Our commitment is to prioritize the needs of each customer and be solution-driven every single time. Your situation is an exception. Please know we will address the matter internally to ensure it does not happen again. If there's anything else we can help you with, please let our team know. Thank you for your time.

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