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This page contains information related to Blown Away HVAC in Northbrook, Mocksville, NC which locates nearby. You can get to know info of the hvac repairing service like opening hours, addresses, phone numbers.

Blown Away HVAC in Northbrook, Mocksville, NC | HVAC Near Me

Blown Away far exceeded any expectations for value, professionalism, promptness and extreme consideration in caring for your  home .

Having Tyler Pennington, owner of Blown Awa install a new HVAC and new duct works was one of the best decisions we have ever made.  We could not be more pleased. You will not be disappointed. FIVE STAR

We're pleased to know that your experience with us was a good one! Thank you for entrusting us and taking a moment to rate our HVAC service. Your kind words are greatly appreciated, and we hope you won't hesitate to let us know if we can serve you in the future!

Tyler was very professional, honest, and efficient.
I recommend Blown Away HVAC to anyone who needs any HVAC maintenance, repair, or even installation.
He certainly earned my respect and confidence!

Antonio Rollins
Cleveland, NC

Antonio,
Thanks for the kind words!
We really appreciate your business & thank you for taking the time to leave a review.

Our air conditioner stopped working and It was hot in the house. I started looking for places hoping to find someone that was open 24 hours. I called all of them and nobody answered. I found this one and someone called right back! He then told us he would be at our house in 10 min and came right away even at 9:15pm!! That’s dedication to their jobs and customers!!! We will be using again! I can’t say thank you enough!!!

Hello! Tiffany, we are happy to hear that Blown Away HVAC exceeded your expectations and showed what a heating and air conditioning experience should be! Thank you for your kind review.

My heat had quit working after we removed our nest thermostat to paint and put it back up. We spent a night in a very cold house. About 53 degrees. I was desperate and found Tyler with Blown Away online and he was here in less than an hour and got my heat fixed! He fixed the wiring for the nest and replaced the contactor on my unit which had been overheating. So glad my house is starting to warm up again. I will definitely use him for any future issues.

Thank you for the review, glad we could help out and get some warm air back in your home!

EDIT to response: As I stated in our text exchange, my heat was not working fine because if it was I would have had no reason to call to get service. If my heat is set on 71 and the temperature in the house is 69, the auxiliary heat should not be coming on to heat it two degrees. You turned it all the way up to 76 and that was the only way that you could feel any heat and that was with the auxiliary heat kicking in.  As I told you yesterday, after you left I sent a text saying the heat wasn’t working, you responded with a question to which I answered and then there were crickets from you. I know how home warranties work. And anytime I’ve had anything serviced or needed work done, if there was even the slightest issue or question, especially within 24 hours, not to mention 2 hours, I was always told by the servicing company reach back out(via text, call, etc.) and they’d work to rectify it. This wasn’t a new service call, it was to fix what wasn’t fixed the first two times you came out. I now know for future issues.

I was assigned Blown Away, via my home warranty company, AHS.  They came out twice within a week and could not figure out what was wrong with my heat, why it was only heating when the auxiliary heat was on and also what the unit was constantly running and not heating. 2 hours after Tyler left the second time I sent him a text message saying that it was still not working correctly even with the auxiliary heat on. He asked a question, I responded and heard nothing else. The next morning I sent him another txt saying that the heat was continuing to go down and that I couldn't make it thru the winter storm coming the next morning with no heat.  I got no response. I called AHS and they informed me that Blown Away said they couldn't come back until Tuesday(now 3 days later) which would be after the snow/ice storm and now with snow and ice on the road. They never resolved the issue nor reached back out to resolve it.  Very disappointed.

We do apologize that you were not satisfied with your service. When we were out at your home the only issue we found the contactor that was sticking, and we replaced that part. Both times your system was working fine and doing all it could do in regular heat mode and in auxiliary, we took temperature readings in both modes. We tried to explain how your system works and what it should/should not be doing. Even if you only had it set 2 degrees above what it is in the house, after it runs for a while (which is also normal for a heat pump when its freezing outside) it will bring on aux heat to help meet the set temperature. Unfortunately the way your warranty company works is they have to send us a ticket for us to come back out, we can't just come back without that ticket. We did not receive a ticket for us to come back out. Saturday after you texted, they called and we informed them of our next availability, which was Tuesday or Wednesday depending on the weather & road conditions due to the winter storm we were expecting. They then said they would transfer it to another contractor which they did and your warranty company should have made you aware of this and at that point it was out of our hands. At Blown Away HVAC we strive for excellent customer service so again we do apologize for the inconvenience and miscommunication.

Glad I put my trust in Tyler and Blown Away HVAC. Had his team replace entire heat pump and air handler on 2nd floor and they knocked it out in a single day. When I challenged him about the size of the heat pump unit required, he was able to provide me the answers I was looking for! No BS! Great service at a great price!

Thank you for the review and your business! We greatly appreciate it!

Was very pleased with our service. Our usual company could not work us in, Tyler worked us in even when he had to come in the evening hours. He was very nice and cared we might not have heat on this cold night. We now have a new HVAC company. I would definitely recommend Blown Away HVAC.

Thanks so much for taking the time to share your positive experience Melody! Glad we were able to help!

Tyler fixed our AC unit that went down on us this past summer, he was here within an hour of calling him, very knowledgeable guy diagnosed the issue within 5-10min and made quick work of it. Paid him an honest amount for our family to be comfortable again in the summers heat, thank you Tyler we were Blown Away!

Thank you for taking the time to leave us this awesome review!

We had a/c work done this summer. They guys who worked on it hadn't cut our gas back on.  We called Blown Away. He got to us quickly was courteous and just over all a nice guy.  We will definitely use him for all of our a/c and hvac repairs from now on.

Glad we could help out, thank you for the kind words!

Huge kudos to Blown Away HVAC!  I called Tyler about replacing my HVAC. Tyler came out that same day to inspect the location and gave a quote. Extremely prompt and efficient with the installation of the new HVAC. Tyler was prepared for any repair work to the existing ductwork that was needed. Very respectful and professional! Highly recommend Blown Away HVAC for all your HVAC needs!

Thanks a lot Randall! We appreciate your review and your business!

Blown Away HVAC
Northbrook, Mocksville, NC

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5 stars based on 45 reviews

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