Blaylock Heating & Air Conditioning, Plumbing and Draincleaning
O, Fort Smith, AR

Blaylock Heating & Air Conditioning, Plumbing and Draincleaning Reviews

4.3 stars based on 66 reviews

Featured Comments:

• C

  Chris Drost

  1.0

  I called for an estimate. I had three companies look at what needed to be done. Two companies did not charge for the estimate, Blaylock did. I didn't not realize this up front. I eventually paid the service fee when they threatened to turn my account over to collections. I would not have even called if I knew this up front. Will definitely not use or recommend their service. They also estimated $3k in repairs and in the end I paid less than $1k by going with someone else. Save your money and shop around.

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  Response from the owner

  Our normal service call is $89, you were charged a reduced rate of $50 when we found that your water heater needed to be replaced. The cost to change out a regular water heater is in the $1000 range, and to replace with a tankless water heater is in the $3000 range. We would have applied your fee of $50 towards the replacement cost. I am sorry it didn't work out for you. JB

• S

  Sara Hight

  2.0

  I had my hvac unit stop heating and called them out. The service guys were nice, but 500 bucks later didn't fix the problem. I called them back they sent another service man out.... Another 500 bucks and the unit still not working. I called and asked about the charges and was told they didn't know why the service guys had told me a lower price and that anyone should know panel prices. I called again to let them know the unit wasn't working.... They disconnected my heat pump and had electric heat for about 2 weeks. I used space heaters the rest of the winter because I didn't have another grand to spend. Last week I switched to AC and it didn't work. I called another company out who showed me the rats nest that was now inside my unit. Having a HVAC license..... I knew that was not right, unfortunately just didn't have the time to trouble shoot and fix. I am now having to replace my unit. I am only rating 2 stars because half of the service guys were nice and I did have heat for 3 days during the ice storm. I would never use this company again. Someone should probably check how you customer service people are communicating with customers. This place is a joke.

• B

  Brandon Parish

  5.0

  One of the only companies that didn't claim to be booked out for weeks in advance. Came out promptly to do a camera inspection since I've had reoccurring blockages. During the camera inspection they found the clog and managed to clear it with the camera. Didn't charge me for anything but the camera inspection. Courteous, timely, professional service. Would definitely recommend them to others in need of plumbing services.

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