Biggerstaff Plumbing Heating & Air
40th, Lincoln, NE

Biggerstaff Plumbing Heating & Air Reviews

4.6 stars based on 47 reviews

Featured Comments:

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  Wanda Vodehnal

  5.0

  Our water heater was dripping for several months and then started to leak at the bottom. I called Biggerstaff on Friday afternoon and got a quote. Was waiting for some additional quotes so called back Monday morning to schedule the work. They honored the price quote they gave me Friday even though they had just gotten word of a price increase. They also had a cancellation and were able to send someone out within 30 minutes. New hot water heater was working great within a couple hours. Thanks so much for the great service! And I was able to get a $150 rebate from Black Hills Energy for this energy saving water heater.

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  Response from the owner

  Thanks Wanda for the great review! Glad we could get you in fast!

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  Elice Hubbert

  5.0

  This is one of those instances that if I could give more than five stars I would. I have used Biggerstaff's both for plumbing repair and for a major HVAC replacement and they have provided outstanding service, I couldn't be more pleased. The plumbing problem involved reduced waterflow in my kitchen faucet. Another company told me my water pipes would need to be replaced. Joedy, the plumber they sent out, popped the end off the faucet and said it was clogged and he could clean it out with no problem ... issue solved. He also did some work on a very old toilet that will prevent me from having to replace it for awhile rather than trying to sell me a new one. The HVAC project was a major undertaking and I even had companies turn me down because it was going to be a lot of work in difficult surroundings. My furnace is in the crawlspace under the house with no access other than to crawl on hands and knees through a small opening. Somehow they managed to get the old system out and install a new one. I know the new system only fit through the opening by fractions of an inch. The three technicians, Thad, Jackson, and Jeremy spent two whole days crawling in and out under the house doing the work. The crawlspace itself is only about 36 inches high so they were on their hands and knees the whole time building my furnace piece by piece. They never complained, were courteous, professional, and the very best people I could imagine working with. Finally, Jim Johnson the fellow that provided the estimate and shepherded the project through, has been terrific to work with. He has always been responsive to questions, even dumb ones, knowledgeable about the products, and helpful in determining what would be right for my situation. I know this is long, but they deserve a long review. These folks are truly the best of the best !!!

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  Response from the owner

  Thank you so much Elice for this glowing review!! We are so glad we were able to help!

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  Megan Timperley

  5.0

  Got me in much faster than I expected, they got the known issues fixed quickly, and figured out an unknown issue in time to fix it before it got any worse. 10/10, highly recommend.

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  Response from the owner

  Thank you so much for the great review Megan! Glad we could take care of the issues you were having and more.

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