Bienvenu Brothers Enterprises, Inc.
Elmeer, Metairie, LA

Bienvenu Brothers Enterprises, Inc. Reviews

4 stars based on 25 reviews

Featured Comments:

• C

  Clay Marbry

  4.0

  Great service. Diagnosed and fixed water heater problem that stumped other plumbers. Only complaint- the lady that answers the phone and schedules appointments is very rude.

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  Response from the owner

  Mr. Marbry, Thank you. I apologize, we always strive to give the best possible customer service.

• B

  Bri Hanlon

  5.0

  My tankless water heater stopped working. Seeing the model and age of the system, the technician guessed at the cause before he opened the cover. So about 30 seconds to diagnose the problem...the circuit board was fried. Unfortunately, not repairable, and to add to the sting... an identical unit servicing the other half of my duplex was already well on its way to burning up and failing at any time. The technician, David, was a total pro... empathetic that I was not planning on replacing two systems...and he did not pressure me into doing anything about it right then and there. The minimal visit fee for the diagnosis would have been more than fair if I had decided to take a few days to shop around. I decided to have him replace both units with new systems he recommended for quality and reliability. I don't think I would have saved much shopping it around, and I am certain I got my money's worth in terms of a quality product and professional install that will stand the test of time.

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  Response from the owner

  We greatly appreciate your business and I will let David B know.

• S

  Sherri Tarr

  5.0

  Responded quickly to our sewer issue. They finished the work promptly and at a very fair price. This was the second time we had used them in a month (had a different issue with our tankless water heater, which they also fixed) and we will use them again in the future.

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  Response from the owner

  Thank you, I will be sure to let the staff know.

More reviews (7)