HVAC

Beutler Air Conditioning & Plumbing
National, Sacramento, CA

4.5

(731)Check map

Phone:
+1 916-646-2222

Website:
https://www.ars.com/beutler-ac-plumbing-sacramento?utm_source=SIQ&utm_medium=Listings&utm_campaign=Google

Address:
855 National Dr Ste 109, Sacramento, CA 95834

Hours:
ThursdayOpen 24 hours
OPEN NOW

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Beutler Air Conditioning & Plumbing Reviews

4.5 stars based on 731 reviews

Featured Comments:

P
Paul Dornhaus
5.0

A few months ago Beutler installed an entire new AC and Heating system. They followed up with an inspection and made sure we were happy with the unit and installation. As the weather got colder we called to have the system looked at again and they sent a great service tech, Freddy, to come out and make some further adjustment to improve the heating. At no extra charge. Freddy was very kind, considerate, and professional. The other techs and installers were as well, of course. Thank you Beutler!
Response from the owner
Paul, thank you for sharing your experience. Beutler Air Conditioning & Plumbing strives to provide each customer with an exceptional service experience and we are excited to hear that Freddy delivered! We appreciate the opportunity to come into your home and provide you with service. Should you need our services again in the future, please don't hesitate to call. Thank you for choosing Beutler Air Conditioning & Plumbing!
S
Steve Austin
5.0

Outstanding experience with Beutler, experts put our minds at ease with detailed explanations of our options, honest recommendations and flexible timeline for the job to be done. The installation professionals had the same level of respect and knowledge, with an excellent job done in a short period of time. House now cools and heats 10x better than previously with lower fixed costs.
Response from the owner
Steve, thank you so much for a great review. We work hard at Beutler Air Conditioning & Plumbing to provide our customers with the best service experience. Thank you for choosing us and please don't hesitate to recommend us to your family and friends!
P
Peter Kim
1.0

I purchased an entire heating and AC system a few years back and spent over $16,000. I recently decided to call an independent maintenance company to just do a yearly checkup. They immediately noticed that Beutler installed the primary drain line backwards. They recommended that I call Beutler to have them redo it correctly. When Beutler came, the person that came, called his supervisor and they claim that it was done correctly. I had it verified by 2 independent experts and they both said the moment they look at it they can tell it was done incorrectly. Sound unethical to me. After spending that much money on my system I would think they would treat me better. I was wrong. Never again!
Response from the owner
Peter, knowing this type of information allows us to improve our customer service experience for you as well as for our future customers. We apologize for the less than favorable customer service experience you had with our company. We want you to be happy not only with the work performed, as well as the service you received. We would like to discuss your situation further and see how we can make things right. Please reach out to our General Manager at 916-712-0607 so that we can address this matter further.