Best Western Gateway Inn
Wyeth, Yazoo City, MS

Best Western Gateway Inn Reviews

4 stars based on 182 reviews

Featured Comments:

• K

  Kim Dorsey

  4.0

  Despite being in the middle of nowhere, it's not bad. It was clean, quiet, newly renovated and friendly staff. Some of my linen had a couple stains, BUT you can easily ask for new linen. I recommend staying, it's worth the premium price to be somewhere clean and orderly.

  ---

  Response from the owner

  Dear Kim Dorsey, Thanks for being a guest at our hotel, great recommendation. We are delighted to know our hotel served the purpose of your stay for the price paid. We are glad that you were happy with our clean, quiet, newly renovated and friendly hotel We would like you to give us one more opportunity to serve you much better and to offer the best hospitality. We look forward to seeing you again soon! Sincerely, Hotel Manager

• J

  Jeremie Landis

  2.0

  Every employee was great; the room not so much. Good: employees were great, the window opened completely, and breakfast was pretty decent. The room was very clean and smelled good. Bad: the bathroom sink is outside of the bathroom, the tub shut off guts are exposed, and the beds are as hard as the floor. Horrible: the room window completely opens and is NOT secure (I have a video of it being latched and opened but can't upload it on here). It's obvious that it's been in this condition for quite some time.

  ---

  Response from the owner

  Dear Jeremie, All your comments are essential to know about our good and bad service. We will ensure your feedback will be given first priority for improvement in all the areas where we missed it out. Furthermore, I will personally supervise that all your other complaints are addressed and that everything will be in order on your next visit. We look forward to welcoming you back then. Sincerely, Hotel Manager

• J

  Jeremy M

  5.0

  Front desk, housekeeping, and maintenance personnel were very accommodating. I would recommend this hotel if passing through this small town. Beds were very comfortable.

  ---

  Response from the owner

  Dear Jeremy M, Thanks for your great appreciation of our staff, and recommendation. It has been our pleasure and honor to serve you. We are delighted to read you loved and enjoyed the service provided by our staff. They truly understand the meaning of hospitality and are dedicated to exceeding our guests' expectations every day. I will share your wonderful comments as I know it will encourage them to hear that a guest has noticed their efforts. I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we provide for each and every guest. We invite you to visit us again. Sincerely, Hotel Manager

More reviews (2)