Benedict Sales & Service - Eau Claire Branch
Harlem, Altoona, WI

Benedict Sales & Service - Eau Claire Branch Reviews

4.1 stars based on 14 reviews

Featured Comments:

• T

  Ty Grant

  5.0

  I was new Wisconsin and wanted to find the best company in the refrigeration industry and determined it wasn't even a close call. Benedict is by far the best choice. There knowledgeable staff and amazing technicians will help you with all your hvacr needs. They are well adapted to perform any task from the largest cold storage to your family restaurants single door refrigerator. This companies satisfaction rating says it all.

• J

  Jeremy Croft

  5.0

  Very impressed with the work Mitchell did. I have a cooler that started having some temperature problems, it was our main cold table which is an essential piece of equipment to keep our restaurant functioning. Ultimately it ended up being the evaporator coil that was leaking coolant and couldn’t be repaired but thankfully Mitchell was able to add more coolant to get the unit up and running. He was also able to explain that the compressor was starting to fail as well and suggested we look into just cutting our losses and looking into a whole new cold table versus repairing the existing one. I also just have to say kudos to Kathy in the office. She is always so personable every time we call and gets someone out right away to take care of our issues.

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  Response from the owner

  Jeremy, thank you for your business and the wonderful feedback! I will make sure to pass this along to both Kathy and Mitchell.

• K

  Keith Duffee

  1.0

  They quoted a price of $900 then it went up before they to $1100. The sales rep said he would send me back any money left over and instead they sent me a bill for another $550. So they missed there bid by almost half. I bought a used unit they had on consignment for another customer. They had sold the condenser from it and then charged me to adapt another unit to fit it. Person I bought it from was Pritty upset as well that they sold parts from her unit.

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  Response from the owner

  thank you for the feedback.

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