Bell Cow Services
Seaboard, Portsmouth, VA

Bell Cow Services Reviews

4.5 stars based on 443 reviews

Featured Comments:

• P

  P Branch

  5.0

  Extremely impressed with Exclusion Service Ryan, Chuck and Rick did on our house. Very professional and courteous. Great job on the installation of the drip edge. Clean up was great. They left absolutely no signs of the work they performed behind. Definitely would recommend this crew if the need arose. Super Job!

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  Response from the owner

  We enjoy reading about the excellent service our technicians perform. Thank you for the feedback and for being a Bell Cow customer.

• A

  Alex Diaz

  1.0

  I will never use bell cow services again. We had to use them with our home warranty but if anything else goes wrong with our house will opt out of this company’s services… could never get ahold of them had to call the NC line and get transferred multiple times because they wouldn’t answer. They never submitted the paperwork to our home warranty company so we could get the process started, it took at least 3-4 days. Was told they had to get a permit for the work on our water heater and asked how long it’d take the front desk said “it could take awhile, once it’s submitted it’s out of our hands. All I can tell you is call the city” which was super rude and unprofessional. So we called the city of Newport News and they were extremely upset that Bell Cow never filed this permit as urgent request due to the fact we had no hot water for over a week. When calling them back we told them it was approved so we could schedule a time for them to come out, we had the email from the city and everything. Again, the front desk has terrible customer service and said “ Ha okay, the city says a lot of things.” She checks with her boss and weird it was approved, when getting back on the line she was annoyed that she was wrong and was annoyed the entire time we were setting up the date and time. The only good thing I can say about this company is the technicians that came out were very friendly but that’s it. Do better as a company and hire better back office people.

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  Response from the owner

  Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please call 844-234-2355 and ask to speak with the service manager, CJ

• J

  Janice Fields

  5.0

  Ryan and his team of Bell Cow did an outstanding job at my house. I am very happy with their services. They were very professional, knowledgeable, on time, efficient, and answered all of my questions. I highly recommend Ryan and his team. They provided me with outstanding and quality service. I will definitely use Bell Cow again and refer them to my family and friends. Ryan and his team is to be commended for a job well done!

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  Response from the owner

  We appreciate the time you spent to share your feedback! Thank you being a Bell Cow customer.

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