Bell Air Conditioning
Central, Belton, TX

Bell Air Conditioning Reviews

3.7 stars based on 25 reviews

Featured Comments:

• M

  Mike & Carol Blackwell

  5.0

  My wife and I are an older couple and we used Bell Air Conditioning for over 35 years. We have had absolutely outstanding service from them during this time. They have always been there for us time and time again, when our air conditioning system needed service. Recently, at the beginning of a popular holiday weekend, even when our hot Texas sun's temperature soared in the 100 plus range, they graciously came out on short notice and fixed our air conditioning. Jerry, one of the owners, is one of the nicest and caring individual you will ever meet. Before becoming an owner, Jerry was a highly qualified and experienced technician and loyal employee in the company. He never hesitated to go the extra mile. His outstanding customer service attitude and leadership is reflected in the rest of their employees from the top down throughout the company. Many companies today have lost honest, high quality, old-fashioned service mentality towards their customers. But not Bell Air Conditioning. And we know others who are loyal customers and feel the same way. We are sorry we can give them only five stars. We would give them more if we could.

• R

  Ralph Bain

  5.0

  I have known and trusted Jerry and Bell Air Conditioning for decades. I just went through an ordeal with my 9 year old Lennox DLSC system that has taken 2 weeks to diagnose and show its issue.. Andrew and Ryan were relentless in finding the leak. Mike was very quick to find and procure the replacement coil needed in this unstable parts market. Ryan was here before expected to install the new coil and got the system up very quickly. Ann and Lauren were most helpful, great listeners and schedulers. As expected, Jerry takes care of us again. Thank you all at Bell Air Conditioning for you kindness, determination and follow through.

• M

  Mike Oden

  1.0

  They came out on a service call & found a leak in the coil. The coil was under warranty & I had to pay labor. They ordered the coil. While the tech was here, I asked to put in a blow out on drain pipe in case it got stopped up. He said he would & gave me a price of $609.00 for the coil and drain pipe repair. When he came out, he installed the coil & forgot to put the drain pipe in. Three weeks later, water was backing up in the house. The tech should have At least blown out the drain pipe before he left on the installation of the coil. The tech was here for 1 hr to install the coil which I was charged $609.00 for installation. I called them with my problem and They wanted charge me a again to come out & put In drain pipe blow out. It would take no more than 15 minutes to do this. Make sure you get the estimate in writing with this company before approving the repair.

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