Baylor Heating & Air Conditioning
Clarence, St Paul, MN

Baylor Heating & Air Conditioning Reviews

4.7 stars based on 26 reviews

Featured Comments:

• K

  Kimberly Bailey

  5.0

  I want to thank Baylor Heating & Air Conditioning for helping me out as a first-time homeowner. A friend referred me to them because my dryer vent was clogged. It wasn’t until after Ken and Jesse were onsite that I learned dryer vent cleaning and maintenance is not a service they usually provide. The guys were diligent in their effort to trace the path of my vents and then clean them. It was a messy job that they handled kindly and professionally. They really went above and beyond. I confidently recommend them and will definitely be using them for my HVAC needs in the future.

• T

  Tou Ger Yang

  1.0

  This is the worst company I ever encountered with in my life. I have them to come and fix my furnace. They replaced the whole furnace and did not get it done up to the city code. The technician did not take to old furnace, not even take it out of the old gas line yet, it is still hanging in there with the old gas line. Also, there is not screen or filter for the new furnace. Two days ago, the city fire inspector came and said it is not up to code and because the technician did not do a good job so there is gas leaked as well so the city fire inspector shut off the gas line and there is no heat for two (2) days already. We tried to call them, and they scheduled someone for yesterday, but no one showed up and we do not have heat for two (2) days already. I just googled them again and knew that this is not an actual company and an actual location. They are acting as a contractor company so once you call them, they will have someone as a technician out there to come your place and do it for them. They also collected your $150 as a member as well so every time you need service, they will come to you first as a member and will not charge you for the time of estimation or diagnose for every time they come to you. I used them because when I first looked at the google their physical office seems to be close by. After all of this situation, I drove to their office which in google said very close to my location, but there was no such company name like that. It is only Cup Food, instead. The next thing I will do is to report them to the Small Business Bureau and file a complaint to the city of Saint Paul department of Commerce. My location is a business, too cold in here my employees cannot perform their job and we are losing business. Not only, that they will receive a letter from my Attorney. Your company is not deserved even a one star if I have a choice.

• G

  George Crawley

  5.0

  My technician was excellent. We had another guy come in from another company three days before and after supposedly fixing the problem and coming out again, we were still having the same issue three days later. The Bryan’s tech figured out the issue in about two minutes. He was very through. Our unit was calling off in no time! We finally had a good night’s sleep after about four nights!!! They were reasonable too!

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