Bay Breeze Heating and Cooling, Inc.
River, Davidsonville, MD

Bay Breeze Heating and Cooling, Inc. Reviews

4.8 stars based on 127 reviews

Featured Comments:

• J

  Jin Kang

  5.0

  Bay Breeze Heating and Cooling sent Shari out to perform the initial consultation and look at my existing 10-year-old units (furnace and a/c). She is very professional, knowledgeable, perceptive, and forward thinking by taking pictures and measurements to write up two separate proposals. She presented brochures for the various models, communicated the differences amongst the ones I liked, and clearly answered all my questions. Within two days, I received the two detailed proposals by line item with detailed proposal notes and installation instructions for the different recommended models. Terry, the office assistant, is courteous and followed up with setting up my appointment for the removal of my old units and the installation of the new units. I was very impressed with the fantastic technicians; Dave, Clarence, and Chris who all arrived on-time and seamlessly performed all the installation, tested both units, and explained all the new functionality before leaving the site all cleaned up. They are all very skilled, knowledgeable, and professional. Bay Breeze goes above and beyond in service by scheduling a post inspection. Shari came out afterwards and inspected the finished work as well as provide all the warranty paperwork, which they have performed all the registration. Highly recommend anyone looking to perform any HVAC services to consider Bay Breeze Heating and Cooling.

• D

  Dave Ferguson

  5.0

  We have been using Bay Breeze for over 15 years. Justin is our normal technician performing our annual service. He is on time and reliable - always. We had a problem with our heating several years ago as well as our A/C and under Bay Breeze's service contract, they came out same day to assist us fitting us into their schedule. Recently, we had Shari of Bay Breeze come out to estimate the replacement of our aging furnace and A/C. Shari gave us several options, discussed pros and cons, allowing us to select the right system. Bay Breeze installers Dave and Clarence came out to install our new A/C, compressor, air handler, and furnace, They were professional and efficient in installation, courteous, and cleaned up everything. We remain highly satisfied with the entire Bay Breeze crew, including their office who schedules service, and highly recommend them for all of your heating and cooling needs. Thanks Bay Breeze for peace of mind and quality service for over a decade.

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  Response from the owner

  Mr. Ferguson, I appreciate the kind words. Thank you for your business.

• D

  Daniel Becker

  4.0

  Shari was our sales rep and provided multiple detailed proposals with technical data at the start of the contractor selection process. Shari's communication skills, detailed answering of questions, and providing of information promptly was the main reason for selecting Bay Breeze. For installation, Dave and Chris did a fine job and completed the work in less time than was predicted. Dave brought many years of experience to the job and made a second trip to complete an outdoor adjustment. I highly recommend Bay Breeze if you have an older system that needs replacement.

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  Response from the owner

  Mr. Becker, thank you for taking the time to provide your feedback.

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