Baumann & DeGroot Heating & Cooling
Lakewood, Holland, MI

Baumann & DeGroot Heating & Cooling Reviews

4.7 stars based on 134 reviews

Featured Comments:

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  Margaret Tamminga

  5.0

  Thank you to the Baumann & DeGroot staff for once again providing 5 star service for our mom’s home. Chad was the key person in providing an overview assessment of her current furnace, and what replacement parts would be needed, if that was the route we went with. He answered all questions with professionalism. The decision to replace the furnace was made. The installers were very nice, and when the job was complete went over what was done, including the new thermostat; all aspects explained. They also respectfully cleaned up when they were done too. It so nice to have trust in this local family owned business who provided great communication and service with HVAC needs for our mom’s home. We will continue to call on Baumann & DeGroot for future HVAC needs.

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  Dave Paoletto

  5.0

  Our A/C was down for two weeks in July and we couldn't get our local HVAC service provider to even call us back. All it took was one phone call to Baumann & DeGroot! The entire team (Install coordinator, sales rep, field installation) was professional, responsive and seemed genuinely concerned about our situation. They were able to fit us into their schedule and install a new A/C within 2 days after initial contact. I highly recommend this firm and plan to use them for future needs!

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  Response from the owner

  Thanks Dave. I am thrilled we were able to help you in such a timely manner. It doesn't always line up that way but our whole team was able to work together to get your family taken care of quickly. We appreciate your business and appreciate your kind review. Best regards!

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  Mitchell Pike

  5.0

  I have used Baumann & DeGroot for multiple repairs and general maintenance for both my AC and Furnace. The techs have always been on time and professional. They handle all the warranty issues to get the parts covered. Pricing is very reasonable. Thanks

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  Response from the owner

  Thanks Mitchell, we appreciate our relationship and your kind review. Have a happy new year

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