Ballard Natural Gas Service
Ballard, Seattle, WA

Ballard Natural Gas Service Reviews

4.7 stars based on 388 reviews

Featured Comments:

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  Sue Clark

  5.0

  We had them replace a gas furnace in my 93 year old mom's home in Seattle. Their entire staff from beginning to end was professional, knowledgeable and easy to work with. They showed up when they said they would show up. We received detailed estimates of exactly what work they needed to do to complete the job. Communication with Tony, the sales representative, Maria and Edie in the office and Shane online was seamless. On the morning of the installation the technicians were here when they said they would be here, efficiently removed and replaced the Bryant furnace with a new smaller Lenox and replaced the Honeywell thermostat with a simple dial model that my mom is thrilled to be able to continue to use herself. The new furnace is quiet and doing a great job of uniformly heating her house. I would definitely recommend them.

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  Alan Roedell

  5.0

  We asked for an estimate to convert to electric heating and cooling. Tony investigated our system and because our gas furnace is only 4 years old and 95 0/0 efficient, he recommended that we delay making the switch for a few years. Our carbon footprint is low because of the high efficiency of the furnace. Tony is knowledgeable and thoughtful. His evaluation is well-founded, and we respect his advice.

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  Rick Veit

  5.0

  Our gas water heater blew up (13 years old) late on a Monday afternoon. Josh the on call technician returned my call within half an hour and walked me through how to shut off tank and drain it. A new tank was installed the next morning by 11 am. We were without hot water for less than 24 hours. I really appreciate the responsiveness and professionalism of Ballard Natural Gas and their employees.

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