Baggett Heating & Cooling, Inc
Main, Clarksville, TN

Baggett Heating & Cooling, Inc Reviews

4.9 stars based on 319 reviews

Featured Comments:

• J

  Jami Altum

  5.0

  Our heat pump went out the weekend before Christmas- because of course it did. We've had Baggett out before, for maintenance and loved them, so that was who we immediately called. Fortunately, it was warm and we have a second furnace, so we didn't need an emergency service call. We called on Monday and they came out, found a minor electrical issue with the thermostat that was covered under the service/diagnostic cost. The tech was really awesome and done in just a few minutes. We, of course, were relieved!!

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  Response from the owner

  We are so glad to be able to help! It's comments from customers like yourself that really make our day. Thank you! :)

• N

  Nina Ross

  5.0

  The tech they sent out was very professional, He came right in and took care of everything in a timely manner. He was very respectful of my home and explained everything that he needed to do from inside the house to outside the house. He also made sure in telling me when I need to change filters and that if we ever need anything to contact them directly and they will come back out. Mrs Tonya called to arrange a schedule day and time for the tech to come out and she was soo sweet and had a pleasant attitude very professional over the phone and took care of my needs. She also called me to let me know the day of my appointment that my tech was on the the way and she also let me know if there where any problems to call her back and they would take care of them. Overall this Company is very professional they chose the right people to do the jobs because Customer service is very important and they exceeded those expectations. Thank you all for what you do! Keep up the great work. 😊

• b

  bryan adkins

  5.0

  Woke up to ice covering my 3 week old unit. Called Baggett and the response was quick and handled with great professionalism. Top down!! Kurt was, as always, on top of his game and Quickly resolved the issue of concern. Again, from the initial call to Kurt wrapping everything up Baggett always does a great job!!

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  Response from the owner

  All of our competitors sell air conditioners but they don't all deliver service, we are happy and PROUD to do so. We are so glad it was not an equipment problem and it was easy to resolve. We appreciate your business and your review, we will see you at tune up time. Thank you!

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