Auth Fuels
Main, East Longmeadow, MA

Auth Fuels Reviews

4.3 stars based on 13 reviews

Featured Comments:

• A

  Amorette Ethier

  5.0

  I LOVE THIS PLACE!!!! You seriously cannot get any better than this place. I hope they never change. Never. Top notch service, service dept is A+++++. You call with an issue and they’re out in no time. we’ve been using them since we bought our house years ago and had to have them out a handful of times and honestly you just can’t get any better. I recommend them to my family, friends, and clients. There is no better than Auth Fuels. I hope they stay the same forever. Thank you Auth! For always having our backs.

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  Response from the owner

  Thank you so much. That means so much to us.

• J

  Jack Dowd

  5.0

  I could not give a stronger recommendation in support of Auth Fuels. Our AC went out during a heat wave in August. My wife went through the phone book and called every HVAC specialist she could find, none of whom could be there for at least a week. I called Ed Taft at Auth Fuels at 5pm on a Tuesday and he had one of his service guys out there within 20 minutes who fixed the problem. This story is a testament to the service commitment of this company and what they will do for a client in need. In doing so they earned a customer for life. Very proud to recommend them to anyone looking for an HVAC company they can trust and rely on.

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  Response from the owner

  Thank you so much Jack. In this day and age it means so much to be appreciated for what we do. All the best to you and your family.

• j

  joy goulet

  1.0

  Please dont choose them as your oil vendor.. 4 employees who showed up to try to "fix my boiler" had absolutely NO IDEA WHAT THEY WERE DOING & still can't tell me how to fix my 1200 sq ft house as far as being 2 zones instead of 1... but can fix a mixing valve, & bleed lines. Woooo. Gold star status. They even went as far to say well we feel warm inside as they're standing in winter coats, & I'm bundled up because my downstairs is much colder then my upstairs, & yes duh heat rises but it shouldn't be an 20 degree difference & we usually keep the doors shut upstairs.. I'm sorry that I want my living space downstairs to be warmer then 65. They didn't understand that.

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  Response from the owner

  Hi Joy - I'm sorry you feel this way. This was obviously a heating issue, I wish you called and complained at the time the issue happened so we could have rectified the problem at that time.

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