Austin Air LLC
Manor, Mt Pleasant, SC

Austin Air LLC Reviews

4.8 stars based on 24 reviews

Featured Comments:

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  Patricia Affuso

  5.0

  Prompt and professional service. When you call for assistance you get to speak with someone who is knowledgeable. A detailed description of what the assessment is presented and thoroughly explained. The technicians who performed the repair and installation were very respectful of our home by covering the floors and removing all debris from the attic. All the work was completed in a timely fashion. This company is an authorized Carrier company and my husband and I highly recommend them. They are going to be our go to company for HVAC service Patricia Affuso

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  Chuck Kunzelman

  5.0

  I've used Austin Air a few times now - always a great experience. They are very honest, do a great job at a very fair price. they are also very responsive - example - 2 days ago my AC stopped working after hours - sent them an email. Next morning they replied saying they would fit me in that afternoon! He comes there and found the issue in a few min (capacitor), then found a second issue trying to restore the power (faulty breaker, one phase). Then he went to 3 diff stores to get the breaker we needed to finish the job asap. Great job! They've earned my future business 100%. Couldn't be happier.

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  Lynn Janczukiewicz

  5.0

  If you are looking for HVAC professionals who are honest, reliable, knowledgeable and licensed, look no further than Austin Air LLC! After years of dealing with various companies contracted out by our home warranty provider to fix a recurring issue with our second floor A/C unit, a neighbor recommended we call Kevin Austin. In under 30 minutes, Kevin was able provide a long-term fix for the problem. That was five years ago. Since then, we have been calling on Kevin and his team to work their magic to keep our unit alive. Two months ago, we finally decided it was time to retire our 17 year-old Tappan and invest in a new unit. We obtained quotes from Austin Air and three other reputable companies. All four quotes included installation of comparable equipment, and all were within a few hundred dollars of each other. We already knew we could count on Kevin to provide excellent service, so upon receiving assurance that his rates were in line with other local companies, the decision to have Austin Air complete the installation was obvious. Thank you, Kevin, Ronnie and the entire installation crew, for being top-notch professionals! You’ve earned every bit (and more) of this 5 star rating.

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