Assured Heating & Air
70, White Bluff, TN

Assured Heating & Air Reviews

3.4 stars based on 104 reviews

Featured Comments:

• D

  Danielle Warner

  5.0

  Awesome family run business with fair prices, honest technicians who know what they are doing and they get out there quickly. 10/10.

• L

  Lindsay Mescher

  2.0

  Choose elsewhere for your business. We had to replace our HVAC system and they were the cheapest option but weren't very quick. Our Home Warranty service made us use them even though they ended up not covering it. It wasn't a terrible experience, just not great. The technicians are very nice and helpful but the office isn't. You'd think paying thousands and thousands of dollars would make them appreciate your business. Here we are 15 months later and the blower motor already went out. Luckily it's covered but again, they're not quick to help us get our heat back on. I had to stay home from work for their 4 hour service window and no one showed or called. We had to take off work again so someone could come out the next week. The technician didn't have the part and needed to ordered it. They were suppose to call and let us know when the part was ordered and didn't. I called to follow up and she was short and couldn't tell me an ETA. She seemed annoyed that I asked. It's 35 degrees at night and we don't have heat! They have nice technicians but terrible equipment and customer service. I recommend spending a little more money for better equipment and service.

• K

  Keith Roberts

  1.0

  DO NOT USE THIS COMPANY As of this review I have gone 12 days with no heat. They installed parts today and my heater is doing the exact same thing. Customer Service is HORRIBLE. Their attention to detail is non-existent. I transferred my repair to another company. Due to I have no faith in them fixing ANYTHING CORRECTLY. The Attitude alone of their Dispatcher / Owner or whoever I spoke with sucked. Unable to leave a voicemail over the last 12 days, due to the mailbox is full. I could go on and on with many more reasons why I do not want them back at my property. Hope people read the reviews and take notice..... I am upset would be saying it mildly....

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