Arctic Heating & Air Conditioning
Cedar, Salisbury, MD

Arctic Heating & Air Conditioning Reviews

4 stars based on 4 reviews

Featured Comments:

• T

  Theresa DeCandia

  5.0

  Miguel was our AC Service Tech. He had 15 years experience and explained everything very well. His work was excellent and efficient and was completed the same day. Very pleased with Arctic service👍

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  Tom Lee

  1.0

  AC System stopped cooling. Call Arctic Heating & Air Conditioning in Salisbury, MD. Service tech arrived and said the system need a 45/5 dual start capacitor and 3 lbs of freon. Charged $175 to replace the capacitor, the same capacitor can be purchased at Home Depot for less than $15 retail. Took literally 2 minutes to troubleshoot capacitor and to change it out. Charged $497 to install 3 lbs of freon (R-22 freon can be purchased retail for $15-$20/lb) and was charge a $99 service fee. Was at my property less than an hour. $771 total charge for approximately $75 in parts (freon plus the capacitor) and the balance for an hour of labor and the drive over to my place in the city of Salisbury. I understand the company needs to mark up the parts and make a reasonable profit margin but to charge $771 for the work that was completed feels way over charged. See breakout of the bill below- SERVICE FEE(M) Service Fee 1 99.00 RUNCAP- DUAL(P) Dual Run Capacitor 1 175.00 Charged To: R-22(P) R-22 Refrigerant First Pound 1 265.00 Charged To: R-22 Refrigerant Additional Over 1# 2lb @ 232.00 SubTotal: 771.00 Total: 771.00 Payment Amount: 771.00

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  Mr. P. Cofer

  5.0

  Number 1! First class Class act!! 👊🏻👏🏼🙌🏽👊🏼

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