APR Supply Co - York
Adams, York, PA

APR Supply Co - York Reviews

3.8 stars based on 11 reviews

Featured Comments:

• C

  Clair Anderson

  1.0

  WORST CUSTOMER SERVICE EVER!! I recently went into 120 Adams street, York Pa located and after waiting for about 10 minutes for the salesman to finish a conversation with another gentleman about their family summer plans, I was asked if I needed any help. There was no one else in the store...no line...no "who is next?" needed, so it could be assumed that I was there in need of help!! The salesman did anything but that (help) I simply wanted to know how to connect my 4inch sewer line to a 3 inch PVC...and he replied "well I'm not a plumber"....I said "okay", but I understand just looking for the rubber connector to allow the flow, he again repeated "well I'm not a plumber" ...with a laugh. So, I realized that he would not be of any help, so I turned and walked out...as I did I heard him laugh and then I a picture hanging on the wall behind the counter caught me eye, and then I knew. I don't know if it is company policy to promote political ideas, but the picture of Trump and Pence hanging on the wall, sends the wrong signal!!! I took my business and my $75.00 over to P&H of York and will be directing all my friends and associates to stay away from APR!!

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  Response from the owner

  Clair, we're sorry you had such an unpleasant encounter with one of our associates. We try to make our customers’ shopping experience easy and enjoyable, and we hold our branches to a very high standard. In this case, we clearly fell short. I’ve forwarded your complaint to the branch management team. We will do everything we can to make sure this doesn’t happen again. Once again, Clair, we apologize for our failure to serve you well. Thanks so much for letting us know. Your feedback is valuable to us.

• M

  Mike Sterner

  5.0

  A wholesaler that has what I need when it's needed. And has ability and is always willing to transfer from CD overnight to store of my choice for pickup first thing next AM . Excellent efforts with great results!

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  Response from the owner

  Thanks, Mike. We're happy to have you as a customer.

• J

  Jeremy Clauser

  4.0

  Plumbing supplier to the trades. Very helpful staff

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  Response from the owner

  Thanks, Jeremy. Glad to have you as a customer.