Appliance Repair Pros
Forum, Rolla, MO

Appliance Repair Pros Reviews

4.7 stars based on 18 reviews

Featured Comments:

• B

  Brenna Weinbaum

  5.0

  I always get a prompt response when contacting them and they are very quick about coming out to fix the problem. We’ve had David the last three times and he is extremely knowledgeable and professional. He’s been able to fix the problem quickly each time and the one time he had to order a part, it came in within a few days and he was right back out to install it.

• W

  Wendy Sidwell

  5.0

  I called Appliance Repair Pros out of desperation when another repair company failed to show or call for their scheduled time. He was very quick to return my call - - and he came out SAME DAY! He even came out AFTER 5 to ensure I got the service. His service call rate was cheaper than the other place, too. So that was a win-win. He had the needed part in his pocket, as he already anticipated the problem. Told me the price of the part and asked if I wanted it replaced - didn't just fix it and then hit me with a total. And, when he was done putting the part on, he started cleaning up the area. I told him that it wasn't necessary for him to clean up. But that just goes to show you how over and above service expectation he is willing to go. My mind was blown away with the whole experience! He has my business from now on, and I will also HIGHLY RECOMMEND him to all my friends. Thank you!!!!!

• K

  Kristin A

  1.0

  BEWARE OF THIS BUSINESS!!!!! We called this business to come fix our ice machine as it was only making a handful of ice and after a $85 house call the tech said we needed salt in our water softener (we haven’t used that for three years) and to change our filter (one was already on the way). Needless to say we did all that and we still had the same amount of ice being made which was little to none. So, we called back the fridge “tech” who recommended a part that cost a total of $285. We trusted his knowledge and bought the part which he installed. No more ice than before was being made. In fact our fridge completely broke days later. When I called to ask why a part that we didn’t need was recommended he said that there was no refunds on parts. Basically, we spent over $300 for nothing. Our fridge was not fixed whatsoever and the manager was condescending about the entire situation. I would rather have flushed my money down the toilet than spend another dime there or recommend this company to anyone to be taken advantage of.

More reviews (2)