Andrew Stevens Heating and Air Conditioning
Pinehurst, Jericho, VT

Andrew Stevens Heating and Air Conditioning Reviews

5 stars based on 211 reviews

Featured Comments:

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  Timothy Sullivan

  5.0

  We'd been having trouble with our furnace and it had been shut down by one service provider due to excessive carbon monoxide in the exhaust. We had called a second service technician, but had no luck there either and found ourselves without central heat over the holidays. Our primary service company told us they could not get to us in less than another week, and that we should call around if we wanted faster service. Andrew was able to schedule a visit the day we called, and had evaluated and fixed the problem in under 10 minutes! Had we called him first, we would have had heat through the holidays! Awesome competence and expertise! Fast forward two months to March. We decided to have Andrew Stevens install a completely new system for us. It was to be wall mounted. For background, the original furnace described above was a System 2000, originally oil, that had been converted to gas. The original gas burner installation had been faulty and damaged part of the boiler. It took 4 technicians two days to fix it properly. The new system was pre-assembled on 1/2 inch plywood sections. On the day of installation, the guys arrived a little after 9:00 AM and left between 5:00 and 6:00 PM, with the old system gone and the new system up and running. One day!! And it looks great! Simply outstanding. ADDITIONAL NOTE: In the initial quote for the installation, Andrew mentioned that there was a rebate available of ~8.7% of the purchase price because the furnace was over 95% efficient. Now, we all know about rebates, right? Rebates are an inducement to buy that is not fulfilled nearly 40% of the time. Companies count on that. The usual practice is to provide the customer with overly complex paperwork or an online application that is often void because it wasn't filled out right. Not so with Andrew Stevens Heating. I had totally forgotten about the rebate. A couple of weeks after the installation was complete, I got the rebate check in the mail. Andrew Stevens Heating had filled out the application for us and submitted it, ensuring that we would get it! This is a degree of integrity and service I have rarely ever encountered. Thanks, Guys!!

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  Response from the owner

  Tim thank you for your review!

• K

  Kathy Pennucci

  5.0

  I just had a new heating system installed by this company and I highly recommend them. Andrew spent a lot of time educating me on the pros and cons of heat pumps with respect to my particular situation. I went with with them because other contractors just said "You want a heat pump, we'll install a heat pump". The actual installation went smooth as could be. They showed up on time, cleaned up after themselves and by early afternoon, I had a new heating system. Everything looked plumb and level with perfect 90 degree angles. I'm not sure if that really is an indication of quality work but it always impresses me. Thank you Andrew and associates.

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  Response from the owner

  Thank you Kathy for sharing your experience. We alway strive for excellence!

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  Roberta Parisi

  5.0

  Andrew Stevens is a profession, educated technician. I would recommend him without question for any heating repair. My boiler was choosing when and when not to work and Andrew uncovered the issues and solved the problem within a short period of time. My first phone call to him was in the middle of the evening of Christmas week when my Airbnb guests phoned with no heat. Andrew was willing to come after hours to solve the problem...luckily we had a back up source, but he made the offer...amazing! Andrew fit me into his schedule the very next week and thanks to his experienced problem solving, my boiler fixed. Andrew is a kind, compassionate person who cares about others and also knows what he is doing!

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  Response from the owner

  Thank you Roberta for your kind words and for trusting us!

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