Americool Heating & Cooling Inc.
Arcadia, Richmond, VA

Americool Heating & Cooling Inc. Reviews

4.7 stars based on 101 reviews

Featured Comments:

• M

  Matt Miles

  5.0

  I have been using Americool for over 10 years. They have always done a great job in repairs, service, and advice. Their customer service is too notch, calling in advance of appointments, working around my schedule, and making sure to follow up if necessary. I highly recommend Americool for your Hearing and A/C needs!

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  Response from the owner

  Matt Thanks for your amazing review.

• D

  Dwayne Carter (Wisdomchuck)

  5.0

  Americool Heating & Cooling, Inc. provided my family with a complete HVAC system replacement for the aging HVAC system that was installed at the time. I cannot express enough the knowledge and understanding that Americool has. They surveyed our system and made some great recommendations on how to increase the efficiency of our new system, with a few more adjustments to other areas of my house. They provided us with multiple options to choose from and at a price point that was equal to or better than the other vendors that inquired for the same job. The installation process was within the agreed upon time frame. The installers were professional and knowledgeable, and answered every question that was asked of them.

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  Response from the owner

  Thank you so much for your review Mr. Carter, and thanks for your business. it was such a pleasure working with your family.

• J

  John Cox

  5.0

  Our HVAC died on us unexpectedly a few years before it likely should have during a hot period. Chip and his crew were able to come out on short notice find the problem and recommend a solution, they offered floor AC units if we needed them at no additional cost but we had our own. They walked us through the exact problems detected and laid out the pros and cons of multiple solutions as well as why certain solutions weren't available to us due to how our home is constructed. We decided to go with a new unit which they had in stock and installed just a couple of days later. Taking away the old unit and installing the new unit was done very cleanly and quickly along with an ample walk through of the features and tips. The new unit is much quieter and more efficient than the old unit so it's a win all around. Having to replacing an HVAC unexpectedly is never exactly a pleasant event but Chip and his crew handled it with white gloves from start to finish helping make the entire process much much less stressful than it could have been.

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  Response from the owner

  John, thank you for your wonderful review. it was a pleasure working with you and your wife.

More reviews (7)