American Heating and Cooling, Inc.
Mapleleaf, Nashville, TN

American Heating and Cooling, Inc. Reviews

3.9 stars based on 88 reviews

Featured Comments:

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  Jon Iverson

  1.0

  I don’t ever leave reviews but feel compelled. We bought a brand new home in Tollgate in July with a Trane unit they installed. From the beginning we had issues as they reversed the inflow/outflow of the ducts and have had to replace multiple same by parts due to poor installation (rookie techs). They act with minimal urgency with the 6 visits we’ve experienced and to date have not yet gotten the unit to work. I’d avoid until they fix their business practices and work culture.

• J

  Jason Pratt

  5.0

  American Heating and Cooling, Inc is a great, honest, and very affordable company. If you are new to the Nashville area and you want a honest HVAC company to care for your system call them. Kenny Smith has cared for our system at 2 different houses. His care, commitment to excellence, and, most importantly, honesty sets him apart and American apart. The guy has never recommended something we do not need. He always goes above and beyond. He is also super friendly. REQUEST HIM!

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  Tameeka Payne

  1.0

  I’ve moved into a new home and the AC compressor unit went out. One technician came and said what needed to be done but didn’t order the part. We then had to wait another 4 days for someone to come out and give us the same information. After the part was ordered, we had to wait for it to come in stock. When we finally got to getting the issue resolved we had gone almost 2 weeks without air conditioning. To add insult to injury, 5 hours after being replaced the unit goes out again. Now we are in the same circle. I wouldn’t recommend this company because of the ongoing issues that we are having. This has been a complete nightmare. The company hasn’t shown much empathy or urgency to fix our issue.

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