Alternative Aire Inc
Hillsborough, Durham, NC

Alternative Aire Inc Reviews

4.9 stars based on 677 reviews

Featured Comments:

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  josh dyson

  5.0

  I had used Alternative Aire for repairs and maintenance before, so it made sense to consider them for a full system replacement when I was ready for that. I was given multiple quotes with different options and budgets, and all the explanation I could ask for when it came to the system and the options. I was able to find one or two places who could quote a lower total price, but could not give me the confidence and assurance of their expertise with HVAC. I just wasn’t sure those options wouldn’t cost me more down the road or leave me with a less efficient or comfortable system. The install itself was very fast, less than a day. With a whole system install there will always be follow-up for tuning after the system has run for a day or two, and they were prompt and helpful in that as well. It’s only been a week or so, and I’m very happy so far. Highly recommend.

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  Response from the owner

  Josh, Thank you so much for taking the time to write such a fantastic review - it means a lot to us. Here at Alternative Aire Inc, it's our goal to make sure that everyone enjoys the same level of service, every single time. Your opinion is valuable to us and helps us shape everything that we do. Please consider using us again in the future - our experts will suit all of your needs. We are definitely sharing this with our team, thanks!

• J

  Jana W

  5.0

  I scheduled a routine maintenance for my HVAC system, and unfortunately an issue came up with my blower motor during the inspection. Even though my system had previously been installed by a different company, Curtis asked the office manager to see if a new one could be covered under warranty to save me some money. He came back out the very next day and installed a new motor at no cost to me. He was professional, honest and friendly, and he explained everything to me in detail. I really feel they went above and beyond what many companies would typically do, and I will be using Alternative Aire for my HVAC needs from this point on.

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  Response from the owner

  Hello Jana, Thank you for the great review, it means a lot that you took the time to share your experience. Alternative Aire Inc commitment to everyone is to provide the greatest experience possible from the best team in the business. Your opinion is very important to us. The feedback that we receive really does help to point us in the right direction. We hope to serve you again in the future. For now, don't forget that we are always here if you need anything. You're amazing! Thank You!

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  Brad Williams

  5.0

  Alternative Aire is my go to HVAC service provider. Scott and his entire crew are always professional, knowledgeable, and honest in how they treat their customers. Great service, quality equipment, and fair pricing.

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  Response from the owner

  WOW! We're thrilled to hear about your great experience with our company Brad, thank you for reaching out. Businesses are about people connecting to people - it's definitely the backbone of Alternative Aire Inc and our main focus. Please know how valuable your opinion is to us - we always listen to everything you have to say. We're always here for you - please contact us anytime. You're amazing! Thank You!

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