Allgood Plumbing, Electric, Heating, & Cooling
Woods, Tucker, GA

Allgood Plumbing, Electric, Heating, & Cooling Reviews

4.4 stars based on 2096 reviews

Featured Comments:

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  The AfroAlien

  1.0

  I’m a fair and reasonable person, so I waited until now to post this review. A few months ago, I contacted them about an excessive leak from my 1 year old a/c that was causing damage to my attic and ceiling . I now know that it was because a part of the unit was installed improperly. Thank goodness I was able to fix it on my own and it no longer leaks. Works even better. However, I initially contacted them in hopes that they would be able to repair it with no further stress to my family, home or wallet because, as I previously stated, this unit was installed brand new, around a year and a few weeks ago at the time I called them. Long story short. They tried to charge me upwards of $200. I missed two days of work waiting on a technician and a proper assessment on how they would handle the whole matter. The dispatchers I talked to were all wonderful. I repeat, wonderful. One of them even offered an apology. My gripe is with the owner of this company, PR personnel, and other so-called higher ups.Absolutely horrible disrespect for me, my time and wallet. I have yet to hear from any of them, much less an apology.They will do the usual damage control in this review section but I would not recommend them to anyone and I would advise any potential customer to beware.

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  Response from the owner

  We appreciate you reaching out to us and sharing your concern. Customer satisfaction is a top priority for us and we want to resolve your issues and meet your expectations. We want to provide you the service you deserve. Allow us the opportunity to attempt to make things right and please reach out to our Quality Assurance Manager, Josephine, at 470-521-4821 so that we can address this matter further.

• D

  David Middleton

  5.0

  Danny from Allgood came to my home and fixed an electrical issue that was causing the lights in 2 bedrooms to not work. He was very nice and explained everything he was doing as he did it. He fixed everything quickly and the price for the repair was fair. I will definitely use Danny and Allgood again!

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  Response from the owner

  Wow! Thank you, David, for sharing how Danny was able to provide you such great customer service. We will be sure to share your kind words with them.

• L

  Lorriey “Seasmay” Y

  5.0

  I would love to thank Allgood for such great work on my ducts and A/C. As a person who knows nothing about HVAC it is a relief to see such quality work. And the follow up is awesome.

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  Response from the owner

  Lorriey, thank you so much for a great review. We work hard at Allgood Plumbing, Electric, Heating, Cooling to provide our customers with the best service experience. Thank you for choosing us and please don't hesitate to recommend us to your family and friends!

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