Allen Service Company, Inc
1st, Pell City, AL

Allen Service Company, Inc Reviews

4.4 stars based on 13 reviews

Featured Comments:

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  Suzanne Cobb

  5.0

  Every time this company comes to my home my experience is great. Always on time and always solves the problem. Austin has come the past 2-3 times; He is honest and always fixes my unit. Thank you Allen Services for being a dependable company.

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  doug watson

  5.0

  You know my momma always said if you can’t say nothing good then don’t say nothing at all. So I normally don’t write a review because most folks know your in a bind and will pay to get out of it. Not these guys. Well my air stopped working today, Sunday of all days. Well I guess if something is going to go wrong it’s going to wrong when everyone is closed. I googled AC repair for my area and got about a dozen hits. Now let the calling begin. Allen Service Company was the second one I called out of 5. I left a message for all of them. Got a call back but couldn’t get to me until Monday evening. It’s mid July in central Alabama. It’s hot in this house. Well I set an appointment for Monday evening. Gonna have to leave work early. About the time I got off the phone from setting up my appointment it rang again. It’s Allen Service Company and the young man is a life saver. He is on call and can be here in 20 minutes. He explained the service call charges and they were very reasonable, actually lower than the guy that can’t get here until tomorrow evening. The technician shows up and within 5 minutes has the problem diagnosed. 15 minutes later my AC is up and running again. Figures up all the charges and I happily pay the man. I figured with it being Sunday it was going to be outrageously expensive, but no it was very reasonable. Did an awesome job. Checked everything else and all looked good. Very professional. Didn’t try to sell me something I didn’t need. Did I mention it is Sunday, mid July, central Alabama. It’s hot. If you need anything done, give these folks a call. Repair, replace, new install. They can do it all.

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  Scott Frishman

  5.0

  On 7/3 (holiday for most) I called about a Daiken unit that other companies had said they don't service. Receptionist said it would be 3:00 before someone could get here. At exactly 3:00 Mr Allen showed up and had the unit running by 3:30. Very nice guy, even when getting stung by wasps in the outdoor unit, and simply charged me hourly rate plus materials.

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