Allen Heating & Cooling
Rockford, IL

Allen Heating & Cooling Reviews

4.8 stars based on 16 reviews

Featured Comments:

• M

  Mars Rinaldi

  5.0

  We bought a house in March of 2020. In July of 2021, our AC unit crapped out. The first company we tried was awful, didn't seem to care at all. We called Allen, and they had someone out to us so fast. When it was determined we needed a whole new unit, their salesman, Jeff, took great care of us. Helped us pick a new unit right for our horse size and we didn't feel like we were trying to be up sold or pressured. Fast forward to October, our furnace went out. They were out to us right away, and this time the problem was a little harder to pinpoint. But, we learned that the furnace was no good, and they showed us exactly why. Jeff came back out and helped us decide which furnace we needed. I felt totally comfortable with the decision because I trust him. I can tell you very assuredly that this company is honest and truly cares about the quality of their work. I hope we don't need them again soon, but if we do, their number is in my contacts.

• S

  Sherry Seaver

  5.0

  When my AC went out on a 95 degree day I called Allen and was put on a list to get serviced as quick as was possible. Ryan showed up at 4pm, diagnosing & fixing the problem in 15 minutes! And as busy as he had been all day … he was still smiling and happy to answer questions that I had. I will definitely call Allen again!

• M

  Maribel Struven

  5.0

  Ryan Hicks was very professional and knowledgeable. Great service.

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