All WEEK AIR CONDITIONING
Washington, Hoboken, NJ

All WEEK AIR CONDITIONING Reviews

4.2 stars based on 32 reviews

Featured Comments:

• G

  Greg Baxter

  5.0

  Exceptional service and responsiveness! I called All Week as my Union City tenant and family were out of heat on this cold day. Ozzie called me within minutes and was able to talk with my tenant and have then troubleshoot the issue over the phone. Heat was up and running in no time. My tenants and I are glad we called. Thank you!

  ---

  Response from the owner

  Greg thank you for this review. We're glad we're able to resolve the issue with your heating system, and that you're satisfied with our services. Please feel free to call us any time you need our help. We appreciate your business.

• C

  Christine Muchoe

  1.0

  First off- They broke my neighbors unit when they were on the roof and took a bunch of my fuses and put broken ones back in the box because they thought I wouldn’t be able to tell what a broken fuse looked like. As for the service- I paid $400 for them to “rewire” something that didn’t fix my AC so the tech said I need to pay $300 more for another part, I hired someone else instead who told me it was a completely different problem than what All Week told me.

  ---

  Response from the owner

  Dear Christine- Thank you for providing the opportunity to serve you. We are concerned with your dissatisfaction with our service, and we'd like to present our apologies for any inconvenience we might have caused you. At All Week we value our customers and we prioritize their satisfaction. We hereby ask you for the opportunity to resolve this issue and earn your satisfaction. Please call our office at your convenience and ask for Sandra, we promise to make things right. (888) 333-2422. Thank you! And have a wonderful day. Best, All Week Customer Support Team.

• D

  Dayanand Shanbhag

  1.0

  I am baffled at how the shop managed to get a 4.5 rating. I suspect the reviews are fake. I am a lazy person who is reluctant to write reviews. But my bad experience motivated to warn others. They have their own website where you can schedule an appointment online. A person promptly calls and confirms the appointment. You also receive a reminder email, a day before the appointment. The good part ends right here. The technician who came barely spoke or understood English. He lacked knowledge about the equipment and the recommendations to fix the problem were dead wrong. The person said that the capacitor was burnt and the condensing unit did not have freon. He made me speak to the manager who claimed it would cost me $800. I grew suspicious and it had the signatures of a scam. I refused to get the job done and paid the mandatory service fee of $95. The guy did not even give me a receipt. Later, I consulted my technician friend and hired another company to get more opinions. I feel glad I did because the freon gas was adequate and the capacitor was also doing fine. The actual problem was with the condensing unit. I am guess these people hire poorly paid/trained technicians and take a huge commission. Beware of these people.

  ---

  Response from the owner

  Dear Dayanand, Thank you for providing the opportunity to serve you. We are concerned with your dissatisfaction with our service, and we'd like to present our apologies for any inconvenience we might have caused you. At All Week we value our customers and we prioritize their satisfaction. We hereby ask you for the opportunity to resolve this issue and earn your satisfaction. Please call our office at your convenience and ask for Sandra, we promise to make things right. (888) 333-2422. Thank you! And have a wonderful day. Best, All Week Customer Support Team.

More reviews (2)