All-Star Heat & Air
Amarillo, Amarillo, TX

All-Star Heat & Air Reviews

4 stars based on 61 reviews

Featured Comments:

• R

  Robert Lewis

  1.0

  Had them install the outside A/C unit and they installed it using to small of wire that caused my house to catch fire. When I called them about it he told me he would take car of it but now he refuses to do so.

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  Response from the owner

  This is an unfortunate situation. We did perform work in 2018 on your HVAC system. However, we did not work on your electric service. You reached out to us and asked us to take responsibility for over $10,000 in repairs to the electric service at the property. We did seek professional advice from an independent electrician and our insurance provider. Your HVAC system was protected by a breaker and that is where our liability ends. I did communicate this to you, and let you know that there were other options if you did not agree. We are a fully insured company, as required by the state of Texas. Sincerely, Chuck Genson

• V

  Victor Bradic

  5.0

  I’ve been using this firm since it was a one man operation. They have always went above and beyond for me and I feel they’re always honest. If Chuck and his guys tell me my unit needs this or this, I have complete and total confidence in what they’re saying. All star has serviced my home for over 15 years. Because of their work quality and their history, I will continue to use them for my heating and air conditioning needs. Thanks guys for great service.

• W

  Will Bentley

  5.0

  I contacted All-Star after receiving a rather hefty estimate on my older AC system in my house. Chuck and his team were very quick to answer and managed to get to me in a reasonable time. It was in the midst of a heat wave and they were super busy. They diagnosed a completely different issue, at a much more reasonable price and had us back up and running. At all times they were up front and explained the issues and what they possible causes and solutions might be. Since that first time, I have used Chuck and All-Star for other issues and highly recommend them and their service.

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