ALL ARIZONA HEATING AND COOLING L.L.C.
Glenn, Tucson, AZ

ALL ARIZONA HEATING AND COOLING L.L.C. Reviews

4.3 stars based on 56 reviews

Featured Comments:

• C

  Christopher Corbett

  1.0

  After buying our house and being told the A/C had been serviced by another company our unit quit working. We went through our home warranty... that was a nightmare. After being blown off by 2 other companies because we were too far east (golflinks and bonanza area) we were referred to All Arizona by a friend. Well this would turn out to be company number 3 that would blow use off. Our unit had froze up and when the techs came out they looked at it and said "nothing we can do" and went to leave. Understandably this upset my wife. We had been with out A/c for a week. There was no "hey let it thaw out and we will come back" or "we will have to reschedule" nothing! So they ended up leaving and telling my wife " we dont have to stand here and argue with you." After all was said and done we had a family member come take a look at it and all that needed to be done was a service. Some we were told had already been done. Once we cleaned the unit it started working the way it should have been. If these techs would have just inspected the unit they would have seen how dirty it was. This is the result of straight up laziness on their part. We never heard back from them or the office.

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  Response from the owner

  The coil was frozen with 1” of ice and in no way could anyone see the filthy coil, we recommend letting it defrost and we would need to come back, your wife got upset because the other 2 companies said the same thing when they came out.Unfortunately no company can do anything with a frozen coil unit it defrosted.

• J

  Jeffrey Taylor

  5.0

  Wow! GREAT WORK. Carlos and Jason did excellent work installing my HVAC unit. They were in and out in one day. Very nice and polite. Clean work. Friendly too. The price was fair and I thank the owner John for that. I also want to thank Charles for a fair negotiation when he came to my house to show me the different type of heating and cooling units they had. Overall the price was fair and workmanship of high quality. This is not the first time they had been to my house. John had keep my old unit running for an additional two years. Altogether my old unit was 17 years old. I only hope I can keep this one running that long, but was told with the proper maintenance it would last much longer then 10 years. Fingers crossed.

• C

  Chad Thompson

  1.0

  All Arizona Heating and Cooling installed our AC unit under a home warranty 1 year prior to this experience with them. I called them out due to our AC unit not coming on and since they were the original installers and the unit was under warranty I wanted to use them for the repair. Their 24/7 emergency line had no response for several days forcing us to get a hotel room. Monday morning when they finally responded they sent two techs out who were late. The company was able to diagnose the issue however abruptly stated they were leaving and that the part we needed was a specialty part and was going to be difficult to find and refused to work any further. They also left a mess of drywall on my floor and stripped out several screws on my interior unit. After several calls to their office which were not returned, the front office stated they would try to order the part and open a new ticket for us. Long story short, we were left without AC for several more days and the company has never returned our calls or ordered the part. We called out American Conditioned Air and they had the unit up and running in 45 minutes for a bad transformer and also fixed several issues from the original install. Stay far away from All Arizona.

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  Response from the owner

  I’m very sorry to hear your bad experience, unfortunately it was not All Arizona Heating and Cooling! We do not or are we affiliated with any home warranty companies! I would suggest you research the company who initially came out!! I will be reporting this fraudulent attack to google!!!

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