clawson-heating-air-conditioning-e40c5297

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Clawson Heating & Air Conditioning

honke-heating-air-conditioning-c8ea0eee

Honke Heating & Air Conditioning

comfort-connection-35075e9d

Comfort Connection

furnace-installation-90e78ef5

Furnace Installation

This page contains information related to ALL ABOUT AUTOMOTIVE in 2nd, Gresham, OR which locates in your neighborhood. You can find information of the hvac repairing service like opening hours, addresses, phone numbers.

ALL ABOUT AUTOMOTIVE in 2nd, Gresham, OR | HVAC Near Me

Thank you so much for an excellent job, great communication and making sure my truck was repaired properly  ! Check engine light is finally gone, super satisfied,  5 stars all day, highly recommended 👌

Thank you Juston glad we were able to help out!

We've now had our Lexus and Thunderbird serviced/maintenance by All About Automotive, and will soon have our truck maintenances here as well, and moving away from Dealer service centers. We found more and more that 'advisors' at dealers lack empathy, communication skills (which include listening), and lack of understanding or care. Each time we've gone to Steve & Karens shop we've gained more and more trust in getting our car's done correctly and a willingness to explain the 'why' behind work needed, or not needed.  We would definitely recommend them.

Thank you so much for placing your confidence in us.  We appreciate your business and look forward to servicing more of your vehicles!

I can’t say enough good words about All About Automotive. They service my older Mercedes E550 convertible and Lexus GX460 suv. They are a full service garage, so I don’t need to take them to the dealerships any more.

Overall, All About Automotive is an exceptional, high trust place where expertise, integrity, great value, and dependable service come together.

The technicians are knowledgeable, thorough and honest. The front office is professional, responsive, friendly and welcoming.

What I love is this local garage’s small town, old-fashioned business ethic that values its reputation and where their word means everything. They care about doing it right—and making it right.

This business is a rare find in today’s world, sad to say. I am so glad that a friend recommended them to me. —Deb Frick, Gresham

Wow Deb this is one of the greatest compliments we have received.  We have been in business now just over 21 years and our goal is that all our customers feel that way about our business and staff after we have taken care of them.  Thank you so much, we look forward to helping you in the future.

Had vehicle towed in. Was unable to make it to my appointment on time because of another vehicle breakdown. So I had that towed in also. Once I was able to make contact with the employees I was asked to leave. Considering the position I put them in I understand there reason. I just wish we could of worked something out. Although my experience wasn't that great there I would recommend going to this shop. They were not rude to me although I could tell they were not happy with me. They could have had my vehicle's towed away and I am very thankful they didn't do that. I am sorry for any inconvenience I may have caused and thankyou for giving me the aportunity to retrieve my motorhome, jeep and tow dolly.

I am so sorry we were unable to help you when your vehicle was towed in.  Being unable to retrieve the keys, since they were left locked inside by the tow driver with the tumbler in the lock position made it impossible for us to work on.  Thanks for your understanding.

Seemed like nice people but not the greatest service. Tried telling me it was going to be about $300 for diagnostic tests on my check engine light for possible low oil pressure (with other codes). Had the oil changed somewhere else and the check engine light went off with no problems. My first red flag to this place was when they told me it was a free basic comprehensive inspection and it would be about 1 1/2 hours. I figured this would give me enough time to pick up 5 year old from school. When I took the car in she told me 3 hours (not enough time to get my kid from school) I agreed and walked to the school and home. Not the most ideal situation but wanted an inspection on the car. About 3 hours later I call them and the back drum breaks had apparently fallen apart when they were doing the inspection. (Cost about $300 repair) They absolutely needed to repair it before I drove it so gave them the okay to fix the breaks. I was without the car for the weekend until Tuesday. (Even though I was assured it would be done on monday) I was told by the mechanic he would rotate the tires and replace the drum breaks. I spoke with him for a long time about the check engine light and what he recommended and what might be wrong with it. Not once did he mention to change the oil even though the oil filter was leaking he was telling me I needed a dye test to check for leaks and other diagnostics. So their recommendations for diagnosing were over $300 after I had the break replaced. I did some research and found the check engine light could be as simple as an oil change. I just saved myself $300 because of a google search and a friend of mine running the code, but I feel a trust worthy and knowledgeable mechanic would do this for me. I feel they were trying to get as much money out of me as possible in one go (maybe hurting financially?). Also had to remind them to rotate my tires before picking it up. Glad they did the repair on my breaks well, glad they got my tire fixed when they got a nail in it. Overall not thrilled with this place and will probably never bring my vehicles to them again.

In response to the owner:
I changed the oil after I ran the codes myself. The check engine light went off without clearing and has been off since that day. I understand working on drum breaks is a timely repair (that's why I would never do it myself) but I know a few people would've charged me less for drum breaks, but since they fell apart at your shop it was more cost efficient to get them done by you. You did a fine job on them. I am not happy about the lack of communication regarding timing and also suggesting a $300 diagnostic before looking at the simpler options.

The day Maggie brought her vehicle in, we were short staffed, the technician that was to perform the inspection was not feeling well so with Covid-19 any cold symptoms require staying home.  So this is why it was going to add to the time of the inspection.  When the rear drums were removed the hardware fell out of the drum it was broken had been digging into the shoes and drums.  I sent the customer pictures so she could see what fell out, along with an estimate and she authorized the rear brakes.  Her inspection appointment was on a Friday afternoon by the time we finished the inspection, we were unable to get the parts and complete the repair that day.  Had we have been able to get the parts we would have stayed late and finished it.  On Monday morning when we came in the vehicle had a flat tire on the right front it had sat on the rack all weekend.  We had it repaired on top of finishing the brakes and performing the tire rotation.  I am truly sorry that we could not complete the repair that day and that the inspection took longer than our normal time.  We noted that the oil filter adapter gasket was leaking. We also noted that there were several diagnostic trouble codes that were in completely different systems that is why we estimated a level 2 diagnostic fee, just in case we needed more time.  An oil change can help with a Vtec problem but this one was related to low voltage which is entirely different than low oil pressure.  So that is why we did not suggest an oil change as a fix.  There was obviously a misunderstanding, for which I apologize and would love to answer any of the questions or concerns.

2014 Toyota Tundra 75K Oil Change and Transmission Service - Brought our Toyota Tundra in for an Oil Change & Multi point inspection as well as the Toyota recommended Transmission Fluid change to be performed. Dropped off the truck that morning, everything was serviced with out a hitch and we received a call the truck was finished before the end of the day. Friendly, Fair and Reliable.

Thank you so much for the compliment, we are so glad you gave us a chance to take care of you and your vehicle!  Hope to help you in the future.

I worked as a automotive technician for over a decade, I've run shops, owned my own repair company, and done consulting work for other shops. I can spot a shady operation from a mile away... And know a shop that deserves to be recognized when I find one. I've moved on from wrenching so when I dropped my runner off for an alignment I was fully expecting the typical runaround about needing x,y,or z parts and getting the list of leaks I already knew about. So when I showed up and they had my alignment specs ready for me and had actually performed the alignment how I asked I was impressed. When they then helped me track down a pair of missing tires that had been swapped with different tires (which was not what I had asked for) at a nearby tire shop, I was happy. They made it right on my bill too. This shop is the real deal, does good work, and isn't afraid to own a misunderstanding and then take measures to correct the situation. It wasn't technically their fault but they still stood by the work they had sent out for. Honesty is the reason I'll be back the next time I don't want to fix something on my own.

That is a huge compliment thank you Spencer, you are a pleasure to work with.  Also very understanding about  the tire misunderstanding.  We look forward to seeing you again.

My son has been taking his vehicle here for years.  I finally took one of my trucks to them for an issue with my breaks. They were very professional on the phone and their diagnostic report was like nothing I've ever seen.  It was very thorough and included pictures of items that needed attention. You don't see that from any major car dealership.  I will recommend them to family and friends.

Thank you Scott, referrals are the best compliment our business can receive.  Take care and we look forward to seeing you in the future!

DISCRIMINATED at All About Auto shop.

I wasn't welcomed in this shop. And the words they have plastered on their walls:
Honesty and Integrity are empty words.

1. During my first day at the shop, they kept my car for over 2 hrs just to tell me that they couldn't diagnose anything because the diagnostic connector was not working. Well, it takes a few seconds to connect the scanner to find that out...Also, they charged me $25 to tell me my car couldn't be diagnosed..

2. So, after $600 of estimate to just diagnose my car, I made an appointment for the following week..

3. A week later, finally, dopped off my car. Waited outside in a city park at almost freezing 34F temperature for 4 hrs for my car to finally be fixed...until I got a message that the tech/ her husband was unable to work on my car at all as he was sent home because, allegedly, he hit his head working on another car before mine....
(WHY was I being told to bring my car early morning if it was just sitting there without even being touched for 4 hrs?!..).

4. So, I went back to the shop to pick up my car that wasn't worked on again. Once there, I re- scheduled the appointment for the following week...

5. The next day, I received a message that the tech ( her husband) who will be fixing my car will be away for the "looong two weeks"....

6. The time was after the shop's working hrs, so I left a message saying that "let's make an appointment for as soon as the tech (her husband Steve) is back to work"

7. The next day I called the shop to make sure they got my message regarding the new appointment.
I had to call  more than once because nobody was taking my call during working hours.

So, I left another message regarding a new  appointment and asked Karen to call me back that day...

8. Five days later, and no call from the owner Karen or the receptionist. Complete silence.

So, it became obvious to me without a doubt that they were trying to get rid of me from the beginning, and I wasn't wanted in their shop.

In fact, I felt being JUDGED from day one, after I informed them that at this time of deadly pandemic I use my car to stay safely isolated from any roommates.
My words were met with dead uncomfortable silence...

CLEARLY, I WAS BEING JUDGED.
And then, without saying the words, they clearly showed me with their actions that I wasn't wanted in the All About Auto shop.

So, if you are any different from the herd, be aware that these " Sunday christians" at All About Auto
WILL JUDGE YOU,
MAKE YOU FEEL UNWELCOMED,
and WILL SHOW YOU THE DOOR.

Just as I was.

I am so sorry that anyone would ever feel discriminated at our shop or judged.  I have personally left several messages for this customer on Voice Mail and sent her a text.  Our shop is currently closed due to a couple of staff members who have tested positive to Covid-19.  One of the owners is currently in the hospital and has been for over a week. So we are not working on anyone's car at this time.
When this vehicle was brought into us it had multiple electrical problems and we had a hard time getting an agreement for $145.00 worth of time to run tests on it.  Windows and door locks were inop, the heater blower motor would keep running after car was off and keys removed, lights on dashboard were not working, radio quit working, and there was a Check Engine Light, ASB Light and SRS Light on per the customer.  So we started by checking the charging system battery cables were loose on arrival - we tightened and tested Battery - Good, Starter - Good, Alternator - Good.  Attempted to scan for codes with 3 different scanners data link connector would not communicate and did not seem to have any power from it.  Tested fuses in fuse box under hood they were all good, tested fuses in the box on driver side in car - no power from that fuse box at all.  We new this was going to take more time than we had allotted and that also meant more money than what was approved to find the answer.  I talked to the customer and explained this.  She then stated she had tried to fix it herself and had been probing the fuse box in the car and the DLC connector and there had been sparks and smoke so she was not sure what happened.  So we tried to explain that this complicates it further and I told her to trace out her electrical issue for just the power for the fuse box and the DLC connector it would take at least 4 hours and the cost would be about $450.00.  She also told us she unplugs the battery each night because it goes dead, meaning she also has some type of a draw.  We charged her $25.00 for our time that day, we probably had about an hour into it, so it was greatly discounted and we rescheduled her for a week out.  We also explained she was missing 2 lug nuts on her right rear wheel.   When she came in for her appointment, it was later than expected so our technician had already started on another vehicle.  She had purchased some lug nuts and she wanted us to put them on (all new ones) .  When the technician went to start on her vehicle he was not feeling well and thought that it was due to a head injury that he had, so we had to send him home.  I tried to call the customer immediately and could not reach her.  She had chosen to go do other things, even though she was welcome to sit in our vacant waiting area if she had wanted, like she did the last visit.  When she finally called in, we explained what had happened with our technician so she came to pick up her vehicle.  We only used 2 of the lug nuts the customer got for her car because they were incorrect.  I explained I would order the correct ones.  Which I currently have at our office waiting for her to get rescheduled.
We have been playing phone tag ever since before we closed on March 8th, 2021, I tried calling her first on March 5th, 2021.  I am sorry she does not feel we have tried to take care of her, at least she has her car, unlike our poor customers that we have not completed their repairs and are having to wait an extra 2 weeks while we quarantine.  Thankfully we have been able to make arrangements with all of them and they have been very understanding.  I really believe this pandemic has made life so much more difficult for everyone and we all just need to do our best and try to stay patient and kind.  Please call when we reopen and we can get you on the schedule.

We have been taking our vehicle hear for several years now and they have always done a great job.  Their techs are well trained and the office staff is very courteous.  Karen and Steve have worked very hard to create a thriving business and it shows.  We will be bring our vehicles to them as long as they are open.

Thanks Jason!  Hope you got one of our new lighted key tag, we now have them in stock for our customers.

ALL ABOUT AUTOMOTIVE
2nd, Gresham, OR

Services

ALL ABOUT AUTOMOTIVE Reviews

4.6 stars based on 161 reviews

Map & DirectionsDirections

Nearby HVAC Companies in Gresham