Albert's Heating and Cooling
Dewey, Conway, PA

Albert's Heating and Cooling Reviews

4.5 stars based on 71 reviews

Featured Comments:

• D

  Desarae Starliper

  5.0

  I had heating issues for about 1.5 weeks before my landlord found Albert's heating. Once my landlord found Albert's heating they were really quick to respond to my home. They staid for about an hour looking at my furnace and found a loose wire. After we realized the wire wasn't the issue and after I explained the issue to Albert over the phone he then realized it was the mother board. He ordered the piece the next morning since I had called after 4:30 pm. He called me the same day he ordered the piece and told me he received a confirmation of the piece being shipped. He said it would take about 2 to 3 business days since it was coming from Texas. He called me about a day in a half later telling me he got the piece and someone would be out the next morning before they do their other jobs. I agreed since the weather was semi nice. Someone came the next day about 9am and fixed the furnace. Albert called me this morning for a follow up and he was super nice. They came to my house early last week, ordered the piece mid week, and fixed it on Friday. They have great customer service, communication, and nice staff that will explain everything to you. I would highly recommend and use them again. They told me to call them anytime I have issues.

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  Response from the owner

  Desarae, we truly appreciate your kind words. We strive everyday to provide excellent service in a prompt and professional manner. With feedback like yours, we feel confident in the way we conduct our business. We are happy to be your preferred choice for all your HVAC needs.

• B

  Bill Boggs

  5.0

  My furnace was not working properly & I had to go out of town due to family emergency leaving my wife & son home with broken furnace. Albert's came the day I left & had the problem resolved & fixed within the day. Such a thankful relief knowing my family was taken care while I was out of town. Great company & great caring & compassionate employees if you need help I'd definitely see if they can help you out. Albert, Shane & Brad keep up the GREAT work & being a valuable asset to our community! Thank you & God Bless!

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  Response from the owner

  Thank you, Bill. We appreciate the compliment!

• T

  Tracy Barnes

  5.0

  They were amazing 3 years ago when my furnace was bad before christmas. They came out and replaced the furnace the same day. Their concern for our family was profound. I just recommended them to a close friend who had been without heat for a week. How sad that the company she bought her furnace from 4 years ago could care less. They wanted her to wait another 3 days. She called alberts today. Today she has a new furnace. Today she has heat. They are courteous, kind, concerning, compassionate, fast, reliable and knowledgeable. She is extremely happy. I will continue to recommend you all. Thanks for all you do.

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  Response from the owner

  Thank you, Tracy. We appreciate the compliment!

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