Airman Heating & Cooling Inc
26th, Cape Coral, FL

Airman Heating & Cooling Inc Reviews

5 stars based on 81 reviews

Featured Comments:

• S

  Stephen Notter

  5.0

  Airman's technician Darrell has installed and maintains our HVAC unit and has always been very responsive, on-time, and professional on each visit. Recently, a fan motor failed and was under warranty, however, due to the 2021 supply-chain crunch, replacement parts were not available. Darrell provided an alternative part to keep us comfortable until the factory replacement arrived. Paulette, the scheduler, is also a pleasure to deal with, very professional and helpful by providing up to the minute details on the technicians arrival times. Overall a great service provider.

  ---

  Response from the owner

  Stephen, Thanks for this awesome review, we really appreciate your business and try to treat our clients like our neighbors. You have been a great client and make our job easier. We really appreciated your understanding and patience with the delay in O.E.M. motor. We do our best to try and keep our clients cool no matter the issue. Have a great year! Sincerely Your Airman

• C

  Cyd Notter

  5.0

  When we purchased our condo in Florida in 2019, Airman had already recently installed a new A/C unit. So we had to switch the warranty with the manufacturer over to us, and Airman was so very helpful as the middleman with that whole process. Then, when we needed a repair which was covered by warranty, Darrel was on top of it. Even though the part couldn't be shipped for several weeks, he made sure we had a replacement part to hold us over. Airman also does our scheduled maintenance, and they will NOT try to sell you things you don't really need! They're very attentive and they respond when they say they will. We can't say enough good things about them, especially in this day and age when most companies can't even bother to call you back. You will not regret hiring Airman for your A/C needs!

  ---

  Response from the owner

  Cyd, Thanks very much for this great review. We try to be here for all your A/C needs. You really make our job a pleasure and have been an awesome client to all of us. Thanks for your business! Sincerely Your Airman

• J

  Jose Matos

  5.0

  When my daughter kept telling me that the house was too hot, I turned around and said "I'm giving her all she's got captain." My daughter was not amused. I did hear the AC motor on the outside struggling quite a bit. After 15 years I figured that perhaps it was time to get it replaced. I set up two other estimates for the AC replacement from other great air condition companies in the local area. But when Airman showed up, he showed up on time, he showed up like a polite Boss, and explain to me from start to finish the setup that I originally had. He told me about the good, & the bad, about the AC that was installed. He showed me in the Attic how my AC was improperly made. He took measurements, did calculations, and he said for the size house that I have, It did not have enough air flow intake return back to the AC. Causing my AC to struggle from day one of its original construction. I did not know this, but I was glad I was being educated on the spot. Darrel showed up, install my new AC, advised to to get a 10 year warranty, which I did, and had my house cooling with the new equipment that hummed quietly & effortlessly. Darrel's team were polite and professional. I got to meet Steve and Joe and I enjoyed the teamwork that they were displaying. Paulette was the office manager and she ran all the communications by text, phone calls, and emails providing me with step-by-step instructions, and the steps that were going to take place to replace my new AC. Paulette brought the quality of Airman with Elegance and precision into the picture. Darrel inspected my new AC that came in from the wearhouse, and Darrel rejected it because it had a small dent. Paulette soon after rolled up in a white pickup truck with another new AC with no dents. Yes, I was blown away but not surprised when Paulette called out my name as if we were old friends. Wow... Talk about great service and world class customer service. Yes, I will recommend this team to any and all who will listen. LOL 🤣

  ---

  Response from the owner

  Jose, Wow, just so happy we could impress you this much! We do try our best to be the best we can be. Since we only serve the Cape Coral area, we have to treat every client like they were our neighbors. We could bump into you one day around town, we love knowing we've treated everyone right. Unlike some companies who are only in it for the money. We want to be your Airman for Life..sounds like we've accomplished that! Have a cooler, lower electric bill kinda summer! Sincerely Your Airman

More reviews (2)