Aire Serv of the Central Shenandoah Valley
Warehouse, Harrisonburg, VA

Aire Serv of the Central Shenandoah Valley Reviews

5 stars based on 33 reviews

Featured Comments:

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  A. Sin

  5.0

  After having four Local Heating/Cooling repair company's send workers that were unable to fix my furnace I finally found a company that sent a repairman knowledgeable enough to fix my downed furnace. The Service man from Aire Service arrived promptly as scheduled, and determined what was wrong with my heating system very quickly. He got my furnace up and running temporarily until he could return with the part needed for my furnace. Though it was not the same workman that came the first time the new guy arrived on time with the part for my furnace. He installed the part quickly with no problem. I would recommend using Aire Service to anyone in need of H-vac or furnace repairs. I felt so confident with their services that also joined a yearly service plan with Aire Service to keep my Heating & Cooling systems working properly. An ounce of prevention is worth a pound of cure.

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  Response from the owner

  Thank you so much for the 5 star review and for talking a moment out of your day to comment. We are grateful to have earned your business and were able to repair your furnace to your satisfaction. Welcome to the Aire Serv family and we look forward to seeing you again this year for your AC system maintenance check. Thank you again for choosing Aire Serv of the Central Shenandoah Valley as your heating and cooling service provider.

• A

  Andrea Clark

  5.0

  My furnace went out in the middle of the night and my home was freezing when we woke up. It was a Sunday morning and I called and spoke with someone from their emergency answering service right away. They got me in touch with Amanda from Air Serv in less than 30 minutes. Amanda was pleasant and helpful on the phone. She asked several questions and told me that she would have someone coming to help me ASAP. The technician was Angel. He was very polite and professional. He explained what was wrong and gave me several options for me to have the house heated as soon as possible. I'm beyond pleased with my experience.

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  Response from the owner

  Hi Andrea, wonderful to hear from you! So sorry you were so cold this morning; we're so glad you called Aire Serv of the Central Shenandoah Valley when your furnace went out! It's our goal to take care of folks ASAP and provide 5-star service from the very start. We think very highly of Amanda and Angel, too! We'd love to have you as part of our Aire Serv Advantage Plan member family and would be happy to share more about that. Thanks for taking the time to leave us a review AND such positive feedback!

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  Dan Spears

  5.0

  We scheduled an appointment to have our air ducts cleaned for 9am one morning. They ran a little late but I got a phone call saying they were running behind so I didn’t mind it plus it was only like 30 minutes off. When you make an appointment they actually give you a time they will be there by and not a range (between 10am and 4pm) like most services. The service was excellent and the 2 technicians were professional and efficient. They definitely take pride in their work and make the extra steps to ensure the job is done right.

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  Response from the owner

  Hi, Dan - thanks for your 5-star review and for choosing Aire Serv of the Central Shenandoah Valley for your duct cleaning needs. We're proud of our "excellent" service and "professional and efficient" technicians. We do take pride in our work and make the extra steps to do the job right!

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