Aire Serv of Spokane
Market, Spokane, WA

Aire Serv of Spokane Reviews

4.7 stars based on 165 reviews

Featured Comments:

• K

  Keith Coe

  5.0

  Our furnace quit in the middle on winter. Aire Serv of Spokane was very professional and went above and beyond to get our Furnace replaced with a quality unit, in a very timely manner. Being as they did such a great job on the furnace, we had them replace the tired A/C unit as well. I would highly recommend them to anyone needing any kind of HVAC work done. Thank you Aire Serv.

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  Response from the owner

  We apricate your business. We are happy we were able to find a solution to your needs.

• K

  Kimberly Jacovino

  4.0

  I called air serve because my furnace was making noises and sometimes would have this burning type smell. Had a fella come out, he did a very thorough check on my furnace and discovered what the issue was. They had to order the part and once it came in about four or five days later, the fella came back and install the new part and now it purrs like a kitten. They were professional, responsive, on time, and very nice to deal with. Will definitely hire again.

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  Response from the owner

  Thank you Kimberly for your review, I am glad we were able to help you during this time. Thank you for being a Aire Serv Customer.

• M

  Mark Fery

  1.0

  Aire Serv of Spokane responded to a complaint of water on the furnace room floor of my 83 year mother's home in April 2021. Aire Serve installed the furnace in 2017, four years prior. The technician repaired a leak in the exhaust pipe which was dripping due to their poor glue joint made during the installation for which she paid $85. This did not fix the problem. Mom called again after the furnace floor filled with water a second time. The technician returned and diagnosed the problem as a leak from her sprinkler system coming through the basement wall. Since the basement has never leaked, this seemed like a stretch. She was not billed for that visit but the technician also performed no work. Her son (me) went over and diagnosed the problem as a failed condensate pump and called Aire Serv with that diagnosis. The following morning, a technician came to replace the pump for which they charged Mom $360. The pump is $60 on Amazon. She paid the bill since the problem was fixed even though it was 20 minutes work to replace the pump. Four months later, the water on the furnace room floor was back, this time because the technician damaged the AC condensate line while installing the pump. Her son (me) fixed the leaky AC condensate line and Aire Serve was never contacted even though the leak was clearly from damage caused during replacement of the condensate pump. Now (4 months later) Mom received another $93 bill from Aire Serv for a "diagnostic fee" related to the pump replacement. The bill stated she received a written estimate for repairs. Aire Serv never provided any written estimate nor did they correctly diagnose the problem. Aire Serv is neither competent nor honest. You have been warned.

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