Air Temp Solution LLC
Chicopee, MA

Air Temp Solution LLC Reviews

4.7 stars based on 12 reviews

Featured Comments:

• L

  Linda Roy

  5.0

  Bill, the owner, went over and beyond to keep me from freezing. He is a true Professional in every aspect of service. Do not hesitate to use him for your HVAC needs. I feel that someone up above sent me a true angel! Thank you, Bill, for taking care of me on very short notice!

• M

  Matthias Galvin

  5.0

  Bill, owner & operator at AirTemp, was incredible and great to work with. Responsive, Prompt, Fast but without missing detail, and professional. Let me explain Thursday night -- my gas furnace malfunctions Friday -- Because of my schedule, I'm unable to query any service providers, but I get a referral from a friend to several HVAC services, including AirTemp Saturday morning -- The house is cold, I get to work trying to find someone who can come out in an emergency. I try several references but they're either closed or I'm put on standby. I call AirTemp at 7:58AM and leave a voicemail. Bill calls me back at 8:30AM and tells he can be at my house within 30 to 60 mins. He's there before 9:30AM, and I bring him to the furnace and he's able to identify the problem within 10 minutes. (Ten minutes!). I need a new blower fan for the furnace. Because I inherited an unusual furnace from the previous owner, so the blower fan took 5 days to arrive. Wednesday morning -- Bill arrived at 8AM, and within 15 minutes, at most, he had the blower fan installed. However, once it was installed, he saw that I had a malfunctioning controller board. However! He was able to find a replacement locally within 45 minutes from when he left the house and returned, and had it installed in 5 minutes once we got back. Bill was prompt, communicated & coordinated transparently, and did a great service for myself (and my family) in short order. When I have the furnaces replaced and the ductwork fixed, I'm going to have him do it.

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  Nicole B

  1.0

  My ex who I have an open domestic violence case with sent this guy after I told him not to. Instead of politely knocking on my door while I have almost 2 years old twins, he thought it would be a good idea to bang on my door like a wannabe cop, I’m guessing to try and intimidate me. Once I told him I didn’t need his services, to not knock on my door like that again, and shut the door in his face, he continued to have words behind the door. He obviously didn’t see the camera that was mounted right outside next to his face. VERY unprofessional with absolutely no respect.

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  Response from the owner

  Wow! Your personal life has nothing to do with what I was called to your house for. I was called to your house for a no heat call. I knocked on the door like I always do. And for you to think im there for other purposes is ridiculous. Then you leave a review like this is non sense. I'm sure all the other reviews will eliminate your one option of how I run my company.

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