Air-Tech Heating & AC
Robertson, Gillette, WY

Air-Tech Heating & AC Reviews

4.1 stars based on 18 reviews

Featured Comments:

• M

  Mikele Wissel

  5.0

  The guy that came out was very professional, and very nice! He got straight to work, figured out what was wrong very fast and fixed it in a timely manner! Absolutely thankful for Air Tech! I now have my AC back and its running great! Super appreciative for this business! I highly recommend them!

• N

  Nick Hogen

  1.0

  I do NOT recommend! I called on black Friday 2020, my gas water heater and stopped working weds night. Chris was efficient enough, he called me back within a cpl hours and showed up within a few but was all downhill from there. Very quickly changed our thermo couple without testing, charged me $160.50, for which I wrote him a check and he left immediately without another word and without waiting to make sure it fixed the problem. I soon realized it in fact did dot fix the problem and called Chris to let him know. He said he didn't know what to tell me, asked me the same few questions repeatedly like I don't know that its not working, he tried to give me some obvious line of BS about the cold water in the tanking causing condensation thats dripping on the pilot and putting it out. Heathen told me to take It apart and check this and check that. I said I would but I was sure I'd be calling him back. When that was fruitless and I did call him back he didn't answer. I left message. I called powder river and spoke with a knowledgeable tech named Josh who dropped everything and came right out. When Chris did eventually call me back he had a bad attitude and seemed upset I called somebody else. Never once was there an offer of my service fee back. I admit he did say several times that he'd come back if he "needed to", but he didn't. And id say since I hired you to fix it, payed you, you did NOT bother to check your work, and I called a couple times to let you know it didn't work that that meant you needed to come back and fix it? Duh. So yes I hired Josh with powder river heating to fix it and I highly recommend him, and I was ripped off and treated poorly by Chris with air tech for $160.50 and wouldn't recommend that anybody use air tech again. I did not cancel the check I wrote air tech, they can have it if they need it so badly but they better count it twice because its the last of my money they will ever get.

• S

  Sandra Mcgee

  1.0

  The worst experience I've ever had with any company had them put in a new heating unit kobernus started the A-frame they never tighten it back up so I had to have them come back out the next year to charge my AC because it leaked out because they didn't do their job correctly and on top of that they left big gaps all in the furnace where it blows out into the laundry room and not into my vents he was supposed to come out and check the AC unit for free he charged me for everything $207 tried to call and talk to him about it but would never return my call and the owner would I call to discuss my problems with him he was a very rude man just FYI one of the worst businesses I've ever dealt with hopefully you won't have the same problem if you ever use them which I hope you don't

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