Air Solutions Heating & Cooling Inc
Ellis, Jacksonville, FL

Air Solutions Heating & Cooling Inc Reviews

4.4 stars based on 25 reviews

Featured Comments:

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  LaCiara M

  1.0

  Very unprofessional and lack of wanting to assist. Upon calling these folks and asking for a quote for replacement unit, they immediately stated they could not help unless they came out and I was charged $130. I proceeded to tell them that my unit was under warranty and that I just hung up with Carrier and verified not only this, I was given their number by them because they are paying for promotional services and would be considered to be an authorized dealer. Carrier also, mentioned to me that they would be having a shipment come in on tomorrow. Do you think this changed the tone of the guy at this place? He continued to say what he couldn't do and that carrier has a low supply. Not realizing I know that there are similar units, he could look into, OR he could have mentioned that he could look into his vendor to see what he could find, like the other AC companies I called did WITHOUT COMING OUT! I see why they are not well known or have much traffic. They're incompetent and unhelpful.

• W

  William Mizell

  5.0

  At the recommendation of a friend, I called Air Solutions Heating and Air Conditioning to repair my unit. They set up an appointment with a couple hour window on the same day while I was out on the road. I arrived at the end of the window to a cooling unit and a happy bride! She was amazed at how fast they got it going, and even brought the parts with them after I explained what it was doing. The part was probably expensive but it was covered under the manufacturer warranty. The installer who originally put the unit in no longer did residential units.Air Solutions labor cost was extremely reasonable, without question! Thank you Air Solutions for coming to the rescue!!

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  Jennifer Kovir

  5.0

  Our AC went out and we called the company that we got the system from since it was under warranty for parts. They tried charging $1600 for "labor and services" as well as saying other parts were "bad" too and were trying to "fix the problem" for 5 hours and strongly suggesting I purchase a whole new Unit (ours is only 5 1/2 years old). I had a gut feeling they were trying to scam me. My friend recommended this company and I COULDN'T BE HAPPIER!! They were out to the house quickly and was able to fix the problem in 30 minutes. Also told me the multiple parts the 1st company was trying to charge to replace was perfectly fine and functioning. If you want an AC company that has prompt and knowledgeable service that's not going to scam you call these guys! If you can get Chris he's the bomb! Thanks for fixing the AC without trying to sell me a new unit!!! You have a new customer for life and I'll definitely be sending your names to my friends!

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