Air Repair Specialists
Gilbert, Wichita, KS

Air Repair Specialists Reviews

3.5 stars based on 17 reviews

Featured Comments:

• A

  Andrew S

  4.0

  Overall a good experience. Had a different repair company in town tell me I needed a new heat exchanger (and would be better off with a whole new unit given its age). Then remembered that I had a home warranty since it hadn't been a year since I purchased the house. They cleaned the igniter, and adjusted one of the burners and it's worked great since. Only issue I had was not getting a callback saying that they wouldn't be able to make it out until the next day (they were trying to squeeze me in on a Friday, same day I called them, and came out early Saturday morning after calling then).

• K

  Katie Walker

  5.0

  I was prepared to be disappointed with the service since I was using a home warranty. Boy, was I surprised when the owner called me at 9 o'clock in the evening the same day I filed my claim! He was here by 10 pm and had our air conditioner up and running within half an hour. We have had no further problems. I will definitely request them if I need to use the home warranty again.

• D

  Daniel Webster

  1.0

  10/10 would not use. EDIT - It's really lame to give yourself a five star review to increase your rating on Google dude. It's too bad that zero stars isn't an option. First, tech does not meet time commitments. It was so bad that a service call scheduled for the afternoon ended up with the tech asking if he could come to my home at 8-8:30 pm to work on the issue. When the tech did come to my house (a couple of days later, at a reasonable hour), he replaced the furnace part that he'd identified as the problem. In the process, he somehow rendered my A/C, (which had been running all morning until he arrived), inoperable. He then proceeded to tell me that I have an electrical problem getting power to the furnace and he'd be glad to come back and troubleshoot the issue, but that right now he had to leave to fetch a part for another job. Then he told me that I should expect a call back in a half-hour. I promptly fetched my own meter and quickly disproved what he'd suggested, but he had left. Instead of calling me back as he'd committed, he phoned my home warranty company and advised them that I need an electrician because the electrical issue is outside of the furnace. This is proof that meeting time commitments is a thing of the past as well as being honest with your customers.

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