Air Quality Services Heating & Cooling
Buckley, St Louis, MO

Air Quality Services Heating & Cooling Reviews

2.7 stars based on 3 reviews

Featured Comments:

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  Sarah Willard

  1.0

  My parents heat was not working and they had recently both had heart attacks and the temperatures were in the 40’s at night so they called this company to come out and look at it. This company stated it would be 89 dollars for consultation. After looking at it he told my parents he needed to get a part which they agreed to however the man there did not tell them the cost of the part. He then came back with the part and told my parents it didn’t work. He then charged the 500 dollars for parts that did not work and proceeded to tell them he had to leave as he had spent too much time there. She was upset about the situation and he proceeded to yell at my 65 year old mother who had a heart attack a month ago. He then left after charging them 500 dollars for something he did not fix. He also had a partner who sat in the car the whole time and did not help but yet they were charged 200 dollars for labor. He was there for maybe 3 hours. When I called to speak with a supervisor they refused to give me the name of a supervisor and said very rudely I could try to call another time. Unbelievable service. I am so disappointed that anyone would treat a 65 year old in this manor. DO NOT USE THIS COMPANY!!!!!!

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  Peggy Gummels

  2.0

  I called them at 12:15 pm and they said it would probably be an hour and a half or so. They called me later and said it would be 4:30. They got lost and were here after 5 When he gave me the bill he charged me after hours service call because it was after 5 through no fault of my own. When I told him that I didn't think I should have to pay the additional overtime service call rate he refused to do anything about it. This was a $650 repair not just a couple of hundred. I explained my side and he still refused to do anything therefore I am giving him a 2 star.