Air Masters Heating & Cooling
Lumsden, Port Orchard, WA

Air Masters Heating & Cooling Reviews

4.8 stars based on 135 reviews

Featured Comments:

• J

  James Dahlquist

  5.0

  Mike came out - right on time - and set to fixing a problematic heating system / thermostat. Not only was he able to discover what turned out to be a complex issue, he educated us along the way so that now we understand the system. Everyone we spoke with at Airmasters was very helpful and professional. Our house is like a new house with the heat working as it should. Very highly recommended!

  ---

  Response from the owner

  Thank you Mr. Dahlquist! We take pride in knowing customers have a safe and properly operating heating system and educating people regarding how it works as well. Thanks for choosing Air Masters! Mark T.

• D

  David Trogdon

  5.0

  On 12-23-2021 my wife and I woke up to our furnace not working. I called around to several places and they were not going to be able to get out to help before the beginning of next year. Upon contacting air masters heating and cooling in Port Orchard they were able to schedule us that day. They were scheduled to come out in the afternoon but called a short time later and advised a morning appointment had been canceled and that they could fit us in right away. The technician that showed up was Anthony and he was absolutely the most professional person I’ve had the pleasure of dealing with in a long time. He was very knowledgeable and explained exactly what he was doing and the workings of our furnace. While he was fixing it I asked him about doing a PM maintenance on it. He called his office and found out that he had time to do it and after he completed the repair he did the PM. Mu wife and I were extremely happy given the fact within the next few days we were going to be reaching daytime temperatures of only 30°F. Everyone we spoke to in the office and Anthony were all professional and extremely polite. They will be our go to company to do anything with our furnace.

  ---

  Response from the owner

  Mr Trogdon, Thank you, We are very grateful for your business and your thorough review of Anthony and our office team. We will always be there to serve when you call. Merry Christmas and Happy New Year! Mark T.

• A

  Ann Watkins

  5.0

  Really liked Michael T. Was very professional in his approach. Cleaned every duct and vent . Outside Michael not only serviced the unit , but explained tips for us to safely be sure our unit was operating as it should. Michael then replaced some of the tubing and some of the worn wrap. We were well pleased. We then decided to do the three year maintenance plan and we hope Michael will stay employed with Air Masters.

  ---

  Response from the owner

  Thank you for your very kind review of Michael T. He is definitely a Shinning Star here at Air Masters and we are so proud to have him on our team. Mark T.

More reviews (2)