Air Conditioning Concepts Of Oklahoma
144th, Edmond, OK

Air Conditioning Concepts Of Oklahoma Reviews

4.3 stars based on 25 reviews

Featured Comments:

• T

  Tyler Allen

  5.0

  This spring, Coming into the summer, it's starting to warm up... Shocker - So what did i do i preparation for this this? you got it. I did nothing, I procrastinated. I've had an issue with my air conditioner since last year where the fan would not engage on it's own. Now, I am quite the handyman, But i know little about Air conditioning. That being said, I knew that tinkering with this system this close to summer would be the death of me. So i contacted.... you got it! Air Comfort Solutions! and i got crickets. So i went another direction. After contacting AC Concepts and spoke with the receptionist whom was exceptionally kind, It turns out that I had purchased filters from their warehouse once in the past. Once she had mentioned this, the memory came rushing back to me of that moment. I recalled the receptionist about a year prior to that also, being exceptionally kind. The service tech that assisted me was also kind and down to earth. They seemed to take the time to make me comfortable. Customer service was very much clearly their top priority. Now, This is where they won me as a new permanent customer. Not only was i not contacted back by air comfort solutions, AC Concepts went above and beyond to work around MY schedule. The receptionist informed me that they could have a technician the next day (I called late in the day) between 3-5 which i thought a 2 hour window was awesome!. However, I typically do not get home until 5. This was not a problem. She said i will call you tomorrow shortly before 5 to ensure you're home. Sure enough, 445 i get a call and the tech was there by 5. The tech come into my home, and got to work, no BS. After he very politely listened through my rambling explanation of the issue, Jackson jumped into to, Told me what was wrong, fixed it (My AC now sounds like a banking Apache as it used too (that's awesome if you don't understand that reference) and he took his time, about 10 minutes to explain what was wrong, what he did to fix it, preventative steps i could take and potential future issues that i could quickly identify. This experience was fast, professional and most importantly, i felt like i was dealing with a true, no scam, no BS professional. I felt the family owned business model pouring out of my interaction with him. The price for labor and parts was beyond reasonable and fair - and having come from a service repair plumbing background, I know what that fair price would be. This will absolutely not be my last call to Air Conditioning Concepts of Edmond! WELL DONE! A+ Top Marks! (It was my Capacitor BTW) EDIT: 09/01/2020 Had to call again today and was able get same day service. Technician was professional and answered all questions or concerns that i had. He walked me though the steps he had taken, what he found and did a full diagnostics after my initial repair was completed from a clogged drain line. I will without a doubt continue to use this company.

• T

  Thomas Phillips

  5.0

  Air Conditioning Concepts installed my unit 16 years ago and it is still running strong! It runs efficiently and the temperature throughout the house is always even. On the few maintenance items that have been needed, ACCO is always professional and easy to reach and you don't have to wait days for an appointment. I would recommend them to anyone!

• L

  Lisa McLaughlin

  5.0

  We called them when our air conditioning unit stopped completely and the outdoor temperature was scorching. They arrived promptly and fixed the problem within minutes. They have been our one and only choice for our heat and air needs for over 15 years. We wholeheartedly recommend them to everyone!

More reviews (2)