Air Comfort, Inc.
Rome, Fort Collins, CO

Air Comfort, Inc. Reviews

4.3 stars based on 47 reviews

Featured Comments:

• C

  C M

  5.0

  I recently had to replace my furnace in my home. The system was installed thru another contractor no longer in business thru my home builder. The furnace itself had issues from the beginning, and after many years of chasing problems and getting it repaired I decided it was time to just face the facts and look into replacing the furnace. There are many options for HVAC contractors in my area, and made a few calls, after getting put on eternal hold, or directed to schedule thru a webpage with the earliest times available being weeks away I was getting discouraged. Air Comfort was on my list of contractors and I gave them a call and I can say I am very happy that I did. My call was directed right to the residential manager Ken and within minutes we were discussing the situation and he knew exactly what was going on with my furnace. He took the time over the phone to explain some options as well as explain time frames. He was able to schedule a visit the same day. Jordan was at my home that afternoon and we dove right in. He was able to confirm what Ken had suspected. Jordan was great, it was evident right away that he cares about what he does and fixing this situation was just as important to him as it was to me. He took the time to thoroughly inspect my current system, ask me questions of what I expected then explained each option. I felt very comfortable knowing that they wanted me the customer to be well informed and involved in the entire process. Working with Jordan was like working with a friend and I really appreciated that. I received a very thorough proposal that evening spelling out each option and cost and I was able to make an educated decision. Ken was right on top of letting me know the time frames of getting the furnace ordered and scheduling the work to be done. Within a week Ken showed up at my house with his installers to line them out on the job. It was great to see that he was that involved with his crew. The installers did an excellent job, very professional installation. Jordan and Ken both were involved from start to finish. A few weeks after the installation Jordan gave me a call to check in and make sure everything was going as expected and to make sure I was happy. Needless to say I am very pleased with the entire process, and to get a follow up call from them after, to me shows that they are truly a company that cares about their work and their customers. I would highly recommend these guys. Thanks Ken and Jordan and your team, I really appreciate all your hard work.

• B

  Bryce Spindel

  5.0

  Air Comfort recently installed one of their HVAC systems in our new office space over on Timberline and did a fantastic job! The new office space is much larger but the temp stays more consistent and comfortable. Great service and quality work.

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  Response from the owner

  We appreciate your kind feedback, Bryce.

• J

  John Sailer

  5.0

  The service from Air Comfort is simply unbeatable. The tech's they've sent out on my two previous service calls have been knowledgeable as well as courteous. Being that I've posted reviews maybe twice-ever goes to show how much I appreciate the service these guys have provided. Especially when the heater goes on the fritz and there's a storm on the way.

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  Response from the owner

  It means so much that you took time to leave us a review, especially when you normally don't do that. Thank you John!

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