AIM A/C and Heating Services
Pr-2023, Kyle, TX

AIM A/C and Heating Services Reviews

4.8 stars based on 65 reviews

Featured Comments:

• J

  Joey Bryant

  5.0

  If you're looking for someone to replace your A/C unit, search no more! There's truly a few good HVAC companies out there to choose from, and it's a BIG investment. So we did our research & interviewed our top choices. We ended up hiring AIM A/C and Heating Services for a complete HVAC replacement in our 15 year old home, and we are absolutely confident we made the right choice. We spent quite a bit of time with Kevin King learning about our options (we have 2 zones which makes ours a little more complicated than most) and what his company provides. He is a tremendously likeable and trustworthy man to do business with. He educated us on things we didn't even know were options, and let us know at what point any extra money spent wouldn't give us a return on investment. AIM was able to get the new unit ordered and ready in just 1 week. In the meantime, they came by our house TWICE (at no charge) to temporarily fix our existing unit just to get us through the 1 week wait. They responded to us so quickly, even though we hadn't even paid anything yet. That really impressed me. They will do whatever is possible to keep you comfortable until your new unit comes in. They just left an hour or so ago after completing the all-day installation. Our new Lennox is purring quietly and it feels so good in here. I can't wait to see our next electricity bill! The technicians that came to our house (and Kevin came by, too) were very professional and friendly. They made sure to keep any mess to a minimum and cleaned up 100% when they were done. Then Cesar Posas spent the extra time afterward to educate us on everything, get us completely set up online, and answer any questions we had. He even got our iPhone apps set up/connected so we can manage everything from our phones. Then afterwards AIM does the paperwork of registering your warranty and filing any rebates (PEC has one right now) for you. If you have any questions about who to call for service and/or a new HVAC system, you can't go wrong with AIM. I highly recommend them! *Ask them about the REME Halo -- I'm super excited about this new technology that cleans your air and kills germs. We've got pets and cooking sometimes fills the house with that "smell" (especially after frying). According to Kevin, and the REME Halo website, it actively cleans the air of those smells and more. Can't wait to give a review on that in a few weeks! EDIT 07/20/2021 -- It's been 11 months since we had our new HVAC installed. I am thrilled to report that our electricity bill has substantially decreased with this new system -- an average of 35-40% decrease every month. That's a huge, substantial savings! Also, the REME HALO Whole Home Air Purification system is sooooo worth it! Whenever we get an odd smell (like burned dinner!), the scent is eliminated incredibly fast. Our air smells fresh & clean all the time. Also, our allergies are definitely improved. REME Halo is worth the little extra $$.

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  Response from the owner

  J. Bryant, Thank you very much for taking the time to share your positive experience and feedback. We appreciate your business and continued relationship. Thank you again, AIM AC & HEATING SERVICES TEAM

• H

  Hal Speed

  5.0

  When it's 100° in the middle of August and your AC goes out in Austin, you need to call AIM. They are a Lennox Premier Dealer which means they have access to the Signature line, and they offered the best price of all the dealers I spoke with. Kevin, the sales person, is responsive and knowledgeable which enabled me to quickly build trust and rapport with him. Once I decided to go with AIM, they purchased the replacement unit the same day, and Sesar was at my house before 8am the next morning to start the installation. I was impressed that Kevin also visited my house to provide a personal, concierge level of customer service. Sesar is very experienced and has a vast understanding of his profession and the advanced details of Lennox systems. The quality and attention to detail of the installation couldn't be better. The unit itself is much quieter than the previous one, and it's a great relief to have the AC fixed in less than 24 hours.

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  Response from the owner

  Mr. Speed Thank very much for taking the time to share your positive experience. We appreciate your feedback and business. We look forward to our continued relationship. Warmest Regards, AIM AC & Heating Services Family

• J

  Justin Flam

  5.0

  Definitely recommend AIM after having them install a new AC unit. I got 5 estimates and everyone was trying to sell me a new AC plus furnace when I knew my furnace was fine. It was a $6K difference in price to do both. Kevin was super transparent about all my options and I chose them b/c of it. I had a few issues come up post-installation. The office was always responsive and got someone out to my house promptly each time. Cesar specifically was great...he probably came out 3 separate times before we figured out the issue (an old circuit board that needed to be swapped out). I'd recommend AIM to anyone. Buying a new AC was a big purchase and I wanted a company that'd be reliable and honest. They definitely checked all the boxes and then some.

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