Aiello Home Services- Plumbing, Heating, AC, & Electrical
County, Windsor Locks, CT

Aiello Home Services- Plumbing, Heating, AC, & Electrical Reviews

4.6 stars based on 2268 reviews

Featured Comments:

• G

  Gregorio Rivera

  5.0

  I definitely recommend Aiello Home Services. From my initial contact to the completion of the work, there is not one bad thing I can say. Bought the house about a month ago and discovered that when the 2 upstairs bedrooms use space heaters at the same time, it tripped the circuit. If I used my microwave and coffee maker at the same time it tripped the circuit here too. Ben came and assessed the situation. He spent a good amount of time explaining the various options that were available to me. The following day, Ben and Ralph came and did all the work that was needed. Adding 2 new circuits in the upstairs bedrooms, 2 in my kitchen, replaced my old 220v that was in my living room with standard outlets w/ 2 USB-C charging ports (a must for me, lol) and replaced an outlet in my bedroom. Cleaned up everywhere they did work. More than 5 stars needed for this team. Definitely will be using Aiello Home Services for any future projects. Thank you all.

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  Response from the owner

  We are thrilled to hear you enjoyed your experience with Ben. You can expect our honest service, with any of your future home service needs. We appreciate you sharing your feedback, Gregorio.

• S

  Sri J

  5.0

  We continue to call Aiello every time we have Electric, HVAC, or Plumbing needs. They do what they say they will, guarantee their work, and give a great price. I wanted to take the time to thank them for their continued great job and mentioned the technicians that have helped me in the past few months. Today Zack J arrived on time to replace our drop ceiling fluorescent lights with new LED lights. He was professional, gave a great rate, done fast, and cleaned up after him self. Last month Rob H looked at our Electric heater and gave us a quote to replace it, Scot P to repaired a toilet in Dec, and Justin M looked at an overloaded electric outlet in November. Great job Aiello team!

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  Response from the owner

  Sri we truly appreciate you choosing Aiello! We love hearing we provided you with excellent service. Thank you for reviewing your experiences with us!

• b

  bargerhead

  2.0

  So I called for a small hole in some aging copper that developed over time in my Enfield home. Normally we called a local plumber in town that was unavailable. It was just the gravity fed drain from the kitchen sink to main line. So I called Aiello… No walls, fully exposed, and easy access. With a “$50” coupon, they wanted me to pay $650+ dollars to replace with pvc. I looked up the national average of this type of repair and it’s between $125-350. I even told him I’d pay $400. I believe they should make some money, but $650 bucks is unacceptable, and this was with the “coupon”. Then the guy says, “you don’t go to McDonalds and haggle over a Big Mac”. Sorry guys, this was Ruth Chris pricing and most certainly I can decide not to go there. So that’s what I did… offered 400 bucks (still high), and he left. The next guy I called locally… I sent these same pictures attached and said that will be low $300 range tops. He will be here tomorrow. See pics of this repair they wanted to charge me 650 bucks for.

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  Response from the owner

  We are sorry to hear you were dissatisfied with our pricing. We do everything we can to ensure a fair price while having the highest level of service, quality & guarantees, all while only allowing the very best technicians in your home. We hope you give us an opportunity to work with you in the future.

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